A Forrester report points out challenges faced by some business-to-business firms working online.
Hayneedle.com, which sells home, work and leisure products, will open a warehouse in Ohio on June 1, increasing the retailer’s distribution capacity by 50%.
Hayneedle.com, which sells home, work and leisure products, will open a warehouse in Ohio on June 1, increasing the online retailer’s distribution capacity by 50%.
The 501,357-square-foot facility, located in the Monroe Logistics Center about 20 miles north of Cincinnati, will serve as the retailer’s primary distribution center. “The facility will allow us to continue to improve our customer experience,” says Tom Clement, the retailer’s director of logistics and distribution strategy. “Customers have a better experience when they receive orders shipped by our own distribution network as opposed to being shipped by various suppliers.”
Hayneedle plans to hire 50 workers for the warehouse, which will add roughly $1.4 million to its payroll. The company operates two other warehouses, both of which remain open for now, Clement says. The privately held company’s annual revenue tops $200 million, he says.
The Omaha, NE-based retailer received a $97,837 tax credit from Ohio related to the new warehouse. The tax credit requires the company to operate the site for at least nine years. The site also is eligible for a 15-year reduction in property taxes.
Hayneedle, No. 83 in the Internet Retailer Top 500 Guide (a PDF version of the company’s financial and operating profile can be ordered by clicking on its name), rebranded itself last summer and added such features as a universal shopping cart that can be used across its 220 online stores and navigation bars with expanded product information. Previously, the company was called NetShops.com.