Saks.com posted the best rating in the Gomez Inc. high broadband availability tests for November. Web shoppers could access the mass merchandise retailer’s site 96.90% of the time last month.
The average availability for the top retailers in November was 89.99% for high broadband, 79.21% for low broadband and 46.94% for dial-up, Gomez says. Rounding out the top five e-retailers for high broadband availability were Zappos.com (96.84%), AmwayGlobal.com (96.81%), Dell.com (96.62%) and CircuitCity.com (96.52%).
AmwayGlobal.com had the most consistent low broadband availability at 92.49%, and Dell.com had the most consistent dial-up availability at 85.61%.