December 9, 2009, 12:00 AM

Saks.com bags the best November site availability rating

Saks.com posted the best rating in the Gomez high broadband availability tests for November. Web shoppers could access the mass merchandise retailer’s site 96.90% of the time last month.

Mark Brohan

Research Director

Saks.com posted the best rating in the Gomez Inc. high broadband availability tests for November. Web shoppers could access the mass merchandise retailer’s site 96.90% of the time last month.

The average availability for the top retailers in November was 89.99% for high broadband, 79.21% for low broadband and 46.94% for dial-up, Gomez says. Rounding out the top five e-retailers for high broadband availability were Zappos.com (96.84%), AmwayGlobal.com (96.81%), Dell.com (96.62%) and CircuitCity.com (96.52%).

AmwayGlobal.com had the most consistent low broadband availability at 92.49%, and Dell.com had the most consistent dial-up availability at 85.61%.

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