October 8, 2009, 12:00 AM

Compuware and Gomez want retailers to see the big infrastructure picture

With its $295 million acquisition of web performance monitoring company Gomez Inc., Compuware Corp. sees a unique opportunity to deliver wider and more sophisticated testing and support services to online merchants, vice president Mark Hillman says.

 

With its $295 million acquisition of web performance monitoring company Gomez Inc., Compuware Corp. sees a unique opportunity to deliver wider and more sophisticated testing and support services to online merchants, vice president of strategy and product management Mark Hillman tells Internet Retailer.

Compuware, a Detroit-based developer of applications, support software and systems management tools for businesses and their information technology infrastructure, announced yesterday plans to acquire Gomez in an all-cash transaction. The deal is expected to close next month.

“What started as a strategic alliance and product collaboration just a few months ago led to serious discussions and the acquisition,” says Hillman. “Gomez knows online retailers from the Internet in and we know them from the data center out. In technology discussions they would begin a sentence and we would end it.”

Compuware, which already sells application testing services to chains such as Build-A-Bear Workshop Inc., No. 450 in the Internet Retailer Top 500 Guide, over time will begin to integrate products from Gomez with Vantage, its main application monitoring program. The latest version released in June-Vantage 11-includes tools for managing application performance in increasingly complex environments involving multi-tier applications, cloud computing, virtualization and service-oriented architectures, Compuware says.

Once the acquisition is complete, Compuware and Gomez will plan an integrated marketing program and will give retailers a set of tools to monitor and troubleshoot problems across an entire information technology infrastructure. They’ll provide new delivery channels such as mobile commerce and mobile apps. “We will capitalize on Gomez’s strong brand recognition in the Internet performance market,” says Hillman.

Over time many big retailing companies have built upon data centers that require different monitoring tools for a wide variety of applications. “A data center may have one set of tools and employees dedicated to monitoring a legacy system and another tool set and workers watching over an entirely different application,” says Hillman. “The window to watch over all of this diverse I.T. infrastructure is the Internet. There’s going to be a growing market for tools to monitor from the Internet all the way back to the data center, and that’s opportunity we are going after with Gomez,” says Hillman.

Compuware reported net income of $52.7 million on sales of $214.4 million for the first quarter of fiscal 2010 ended June 30, compared with net income of $35.2 million on sales of $298.6 million in the prior year. It will report second quarter financials on Oct.22.

 

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