August 12, 2009, 12:00 AM

CircuitCity.com produces best availability rating for July

Online shoppers could access web-only consumer electronics retailer CircuitCity.com 99.71% of the time last month, says Gomez.

CircuitCity.com came out on top of Gomez Inc.’s high broadband availability tests for July. Web shoppers could access the consumer electronics site, which re-launched in May as a unit of Systemax Inc., 99.71% of the time last month.

The average availability for the top 50 retailers in July was 98.09% for high broadband, 87.54% for low broadband and 69.38% for dial-up, Gomez says.

Rounding out the top five high broadband availability list were Zappos.com (99.54%), TigerDirect.com (99.51%), Newegg.com (99.50%) and ColdwaterCreek.com (99.44%).

ColdwaterCreek.com also had the most consistent low broadband and dial-up availability, at 93.81% and 89.14%, respectively.

How big retailers measure up on availability
Retailer
High Broadband (%)
Low Broadband (%)
Dial Up (%)
CircuitCity.com
99.71
92.93
73.37
Zappos.com
99.54
93.49
85.18
TigerDirect.com
99.51
92.77
84.58
Newegg.com
99.50
92.33
85.46
ColdwaterCreek.com
99.44
93.81
89.14
Overstock.com
99.38
91.94
84.08
CompUSA.com
99.37
90.66
79.81
Chadwicks.com
99.35
90.92
78.64
OfficeMax.com
99.30
91.91
84.32
Macys.com
99.26
90.85
82.77
QVC.com
99.26
90.81
83.07
Buy.com
99.25
90.21
64.59
BlueNile.com
99.24
90.79
83.22
AmwayGlobal.com
99.21
92.38
82.31
Costco.com
99.17
87.95
77.51
Avon.com
99.14
93.25
82.62
Peapod.com
99.10
88.71
75.77
JCPenney.com
99.02
91.65
83.49
Scholastic.com
99.02
89.30
85.63
HPShopping.com
98.99
89.34
64.43
CDW.com
98.97
90.25
85.17
Dell.com
98.97
91.45
85.98
HomeDepot.com
98.97
88.07
77.37
OfficeDepot.com
98.96
90.81
85.34
BestBuy.com
98.93
87.91
73.85
FTD.com
98.93
85.31
40.68
Amazon.com
98.89
90.11
80.61
Williams-Sonoma.com
98.89
90.40
81.91
Drugstore.com
98.84
90.05
73.71
NeimanMarcus.com
98.82
89.21
79.67
Saks.com
98.79
89.91
59.19
Toysrus.com
98.75
84.85
37.64
OrientalTrading.com
98.71
84.25
36.97
Target.com
98.71
86.41
51.14
BarnesandNoble.com
98.64
83.59
37.12
VictoriasSecret.com
98.64
88.88
75.15
HSN.com
98.59
86.75
74.17
Gap.com
98.48
81.09
30.84
Staples.com
98.47
88.53
78.43
MusiciansFriend.com
98.28
80.37
34.12
Walmart.com
98.26
86.23
69.38
1800Flowers.com
98.04
80.55
35.40
Netflix.com
97.74
87.31
75.44
Nordstrom.com
96.73
84.54
74.76
Apple.com
94.80
80.60
63.59
LLBean.com
93.33
76.38
57.95
Sears.com
92.50
74.85
61.56
SonyStyle.com
89.52
77.92
31.39
FootLocker.com
84.27
66.71
41.32
Benchmark Average
98.09
87.54
69.38
comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Jochen Moll / B2B E-Commerce

Grasping the global dimensions of B2B e-commerce

To successfully sell online to businesses around the world suppliers must get a lot of ...

FPO

Bart Schaefer / E-Commerce

Applying back-to-school lessons to holiday e-mail strategy

It’s time to begin holiday “drip” campaigns that send a sequence of messages to consumers, ...

Advertisement

If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.

— Sebastian Gunningham, Amazon Sr. VP of Seller Services
Continue to site

Advertisement