June 26, 2009, 12:00 AM

Retailers go back to basics with web-selling platforms

(Page 2 of 2)

At the same time that more platform providers are creating order management systems, Wu adds, other providers are pre-integrating order management systems of other vendors so when they pitch their platform to a retailer they can say they have it all.

“Then there’s this uber-level of platforms that offer not just the storefront and order management but also get into the actual function of fulfillment and customer care,” Wu says. “You can hand your e-commerce business over to them and they take the inventory and have warehouses and agents sitting at a call bank. These platform options are becoming more prevalent.”

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Deepak Agarwal / E-Commerce

Back-to-school insights from a Top 100 online retailer

It’s the second-largest online shopping season, and one nomorerack.com CEO pays close attention to. Here ...

FPO

Kevin Sterneckert / E-Commerce

The ghost economy: an $800 billion retail data disconnect

A new twist on a classic holiday story that online retailers will relive in the ...

Advertisement