May 20, 2009, 12:00 AM

Major retailers receive “excellent” rating for web site consistency

OfficeDepot.com led 10 major retailers that achieved an “excellent” web site consistency rating in April, according to Gomez.

OfficeDepot.com led 10 major retailers that achieved an “excellent” web site consistency rating in April, according to Gomez Inc. The top 48 retail web sites measured last month had an average site availability rate of 96.51%.

After OfficeDepot.com’s availability rating of 98.89%, the next four of the top five with excellent ratings were ColdwaterCreek.com (98.71%), QVC.com (98.35%), Zappos.com (98.20%) and Newegg.com (98.16%).

In April, 10 e-retailers received an excellent rating, 22 received a rating of “good” and 15 got “fair” and one “poor.”

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