April 13, 2009, 12:00 AM

Volusion creates a new position: chief customer officer

The e-commerce technology vendor has appointed David Mitzenmacher to the position. Mitzenmacher previously was an executive at Rackspace, where he was responsible for improving customer experience and service delivery.

Volusion has appointed David Mitzenmacher to the newly created position of chief customer officer.

Mitzenmacher joins the e-commerce technology vendor after working as an executive at Rackspace, where he was responsible for improving customer experience and service delivery. He led customer loyalty initiatives including the development of an experience management program. He previously held other strategic and operational leadership roles at Rackspace.

Prior to Rackspace, Mitzenmacher held a variety of customer experience and technology positions at GL Services, FedEx/Kinko’s and PureNET.

“David has spent his entire career building exceptional customer experiences,” says Kevin Sproles, CEO of Volusion. “This talent and experience is critical for Volusion with our large and growing customer base. We are and will always be focused on powering our customers’ online success, and David will reinforce and build on this commitment.”

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Jacques van der Wilt / E-Commerce

How to quickly improve your ROI on Google Shopping

Don’t just track category ROI. Look at ROI by product to maximize profits. Just one ...

FPO

Adrien Henni / E-Commerce

Alibaba tops e-commerce sites in Russia as well as China

AliExpress, the Alibaba site that lets international shoppers buy from Chinese merchants, leads in traffic ...

Advertisement