February 4, 2009, 12:00 AM

Coldwater Creek had the hottest web site availability in January

ColdwaterCreek.com at 99.58% posted the best high broadband rating among big web retailers in January, says Gomez.

Mark Brohan

Research Director

ColdwaterCreek.com at 99.58% posted the best high broadband rating among big web retailers in January, says Gomez Inc. ColdwaterCreek.com was followed by TigerDirect.com and Zappos.com at 99.50% and 99.39%, respectively.

Web shoppers could access a top 50 retail site with a high broadband connection an average of 98.55% of the time in January. That availability compares with an average of 95.76% for a low broadband connection and 80.96% for dial-up, Gomez says.

The retailer with the best dial-up success rate in January was Dell.com at 95.87% while HPShopping.com had the best low broadband availability in July at 97.61%.


How big retailers measure up on availability
Retailer
Dial Up
Low Broadband
High Broadband
ColdwaterCreek.com
95.26%
96.86%
99.58%
TigerDirect.com
91.19%
97.36%
99.50%
Zappos.com
95.25%
97.72%
99.39%
CompUSA.com
89.36%
97.57%
99.38%
FootLocker.com
75.87%
96.95%
99.36%
Macys.com
93.55%
97.37%
99.36%
CircuitCity.com
85.26%
96.34%
99.35%
QVC.com
92.45%
97.37%
99.35%
Newegg.com
92.69%
97.78%
99.33%
Chadwicks.com
93.47%
97.36%
99.30%
Saks.com
71.69%
96.48%
99.24%
FTD.com
83.72%
96.37%
99.23%
Quixtar.com
86.80%
97.11%
99.23%
Buy.com
89.54%
96.93%
99.13%
HPShopping.com
89.45%
97.61%
99.12%
Overstock.com
94.78%
97.08%
99.12%
Netflix.com
90.60%
96.30%
99.08%
OfficeDepot.com
96.75%
97.58%
99.04%
NeimanMarcus.com
95.52%
97.10%
99%
Sears.com
90.57%
96.88%
99%
HSN.com
92.70%
95.99%
98.99%
BlueNile.com
94.59%
97.23%
98.93%
HomeDepot.com
87.06%
95.95%
98.93%
Staples.com
90.63%
96.03%
98.92%
Drugstore.com
75.57%
96.39%
98.91%
LLBean.com
87.77%
96.93%
98.91%
Costco.com
89.59%
96.08%
98.90%
Nordstrom.com
81.55%
96.62%
98.86%
Walmart.com
72.44%
96.11%
98.85%
BarnesandNoble.com
42.56%
95.44%
98.84%
OfficeMax.com
79.77%
96.37%
98.82%
Dell.com
95.87%
97.31%
98.81%
Williams-Sonoma.com
92.12%
96.14%
98.81%
BestBuy.com
94.84%
95.94%
98.76%
OrientalTrading.com
41.50%
94.67%
98.75%
MusiciansFriend.com
60.02%
96.38%
98.72%
CDW.com
94%
96.44%
98.67%
Scholastic.com
93.31%
94.85%
98.64%
1800Flowers.com
44.18%
93.22%
98.53%
Avon.com
85.20%
93.20%
98.49%
VictoriasSecret.com
86.98%
94.89%
98.49%
Peapod.com
88.15%
95.97%
98.47%
Amazon
78.71%
95.04%
98.43%
JCPenney.com
94.90%
94.47%
98.29%
Target.com
28.46%
90.40%
98.27%
Toysrus.com
40.38%
93.26%
98.14%
Gap.com
32.64%
92.78%
98.04%
Apple.com
80.34%
93.10%
97.80%
SonyStyle.com
42.78%
83.01%
82.03%

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