September 17, 2008, 12:00 AM

Dell computes the fastest response time in August

At 2.62 seconds, Dell.com in August gave shoppers the fastest high broadband access time among big web retailers, says Gomez. In August, a shopper with a high broadband connection could access a Top 50 retail site in an average of 6.28 seconds.

At 2.62 seconds, Dell.com in August gave shoppers the fastest high broadband access time among big web retailers, says Gomez Inc.

In the August performance rankings Dell.com was followed by QVC.com (2.81 seconds), Scholastic.com (3.80 seconds) and JCPenney.com (4.31 seconds). Using a dial-up connection, Dell.com also provided the fastest site response time at 24.21 seconds.

In August, a shopper with a high broadband connection could access a Top 50 retail site in 6.28 seconds, compared with 20.79 seconds for a low broadband connection and 54.78 seconds for dial-up.


Top 50 Web Site Performance Index: Response Time
August 01 , 2008 - August 31 , 2008
Response Time (seconds)

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Rank Retailer Dial Up Low Broadband High Broadband
1 Dell 24.21 8.23 2.62
2 QVC 34.35 9.96 2.81
3 Scholastic 46.00 14.12 3.80
4 J. C. Penney 35.20 12.83 4.31
5 Office Depot 36.45 12.86 4.48
6 Williams-Sonoma 51.98 15.55 4.50
7 Quixtar 40.55 14.65 4.61
8 Coldwater Creek 46.64 13.93 4.61
9 Nordstrom 43.84 14.80 4.69
10 Zappos 44.50 14.16 4.77
11 Overstock 38.55 14.74 4.99
12 Costco 37.45 12.61 5.06
13 CDW 47.35 15.63 5.12
14 L. L. Bean 61.35 20.47 5.16
15 Newegg 51.93 17.64 5.16
16 HSN 51.00 17.00 5.24
17 Sony Style 70.35 24.18 5.24
18 Macys Store 48.83 15.62 5.28
19 Circuit City Home 61.05 19.28 5.38
20 Musicians Friend 61.76 23.91 5.41
21 Best Buy 42.85 16.29 5.42
22 Victorias Secret 59.33 19.16 5.52
23 The Home Depot 60.33 19.58 5.56
24 Buy.com 58.14 18.79 5.61
25 Wal-Mart 56.45 19.45 5.65
26 Avon Shopping 55.67 19.35 5.65
27 Footlocker 60.79 22.19 5.82
28 Tiger Direct 56.54 19.66 5.86
29 CompUSA 60.91 20.32 6.00
30 Staples 59.94 20.50 6.04
31 Drugstore 51.28 17.48 6.19

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