August 13, 2008, 12:00 AM

CSN Stores implements new technology to manage web performance

CSN Stores is using new web performance management technology to improve customers’ experiences at its more than 200 niche web sites that sell home furnishings ranging from wall art and woks to waterbeds.

CSN Stores is using new web performance management technology to improve customers’ experiences at its more than 200 niche web sites that sell home furnishings ranging from wall art and woks to waterbeds.

CSN Stores, No. 69 in the Internet Retailer Top 500 Guide, is using Coradiant Inc.’s new TrueSight Edge technology that enables organizations to see the benefits provided to each individual user for any web application delivered by Akamai Technologies Inc., a provider of rich media, dynamic transactions and enterprise applications online.

TrueSight Edge, recently released by Coradiant, provides end-to-end transaction times as experienced by end users, the company says. Built-in dashboards provide side-by-side comparisons of non-accelerated versus Akamai-accelerated applications.

The new technology from Coradiant enables CSN Stores to continuously monitor and enhance the customer shopping experience at all 200-plus online stores, says Dan Rowe, infrastructure architect, CSN Stores.

“TrueSight Edge is a logical and well-executed reporting bridge between our internally delivered services and the applications optimized by Akamai,” Rowe says. “It gives CSN Stores the needed visibility into web traffic patterns and performance for sites that are offloaded by Akamai, giving us centralized system monitoring and reporting for all traffic data.”

Coradiant, provider of web management, optimization and troubleshooting solutions, developed TrueSight in collaboration with Akamai.

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