New Software as a Service (SaaS) offering instantly adds the world`s most popular browser checker and troubleshooting page to any website, with no software or programming required.
ROCKVILLE, Md., March 18, 2008 -- cyScape(R), Inc., creator of BrowserHawk(R), the industry standard solution that helps organizations ensure a flawless web experience, today announced the release of BrowserHawk To-Go(TM). This new Software as a Service (SaaS) offering instantly adds a robust browser check and system diagnostic page to any website for use by its visitors, with no software or programming required. In addition to flexible monthly service plans, a completely free version of the service is available.
BrowserHawk To-Go enables organizations to deliver a flawless web experience by screening users for unsupported browsers and operating systems, incompatible browser or security settings, missing or outdated browser plug-ins, slow connection speeds, and other issues that often cause users to experience failures if gone undetected and uncorrected. BrowserHawk To-Go automatically screens visitors and presents them with a "report card," showing which browser and system settings need fixing, and provides instructions specific for each user on how to make the required changes.
"We are excited to bring BrowserHawk To-Go to the marketplace under the SaaS model," said cyScape President and CEO Richard T. Litofsky. "For the first time, organizations can now instantly deploy a solution that ensures visitors meet their site`s browser and system requirements, and provide automated, personalized self-help to visitors who do not. Our customers have reported reductions in help desk support incidents by as much as 95% by using our BrowserHawk."
South Arkansas Community College has been using BrowserHawk To-Go since January. "BrowserHawk To-Go does an excellent job ensuring users meet our site requirements," stated Terry Patterson, Director of Distance Learning at SouthArk. "It easily troubleshoots more user issues for us than our limited staff could handle in a day. Best of all, we got started in minutes and it`s so simple to use. I recommend this service to anyone wanting to really slash their support load and improve user interaction with their site."
BrowserHawk To-Go is offered under flexible monthly service plans that fit just about every budget. A completely free plan is available to users with light needs, and paid service plans start at just $24.99 per month. To get a free account or for more information visit: http://www.cyscape.com/products/bhtg
About cyScape, Inc.
cyScape is the worldwide leader in Intelligent Browser and System Analysis tools and technologies. Its BrowserHawk product is the industry standard solution used by over 35,000 developers in 70+ countries to help ensure a Flawless Web Experience for every site visitor. Customers include many of the world`s largest and most prominent organizations from a wide range of Fortune 500 and Global 2000 enterprises including IBM, Intel, Cisco Systems, The Walt Disney Company, J.C. Penney, Verizon, and Citigroup. For more information, e-mail sales@cyscape.com, call 1-301-424-8200 or 1-800-932-6869, or visit http://www.cyscape.com.
Press Contact:
Sue Hodinko
Program Manager
shodinko@cyscape.com
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