(Page 2 of 2)
More complex tools such as knowledge management software on up to turnkey CRM systems can range from several hundred thousand to several million dollars. Some analysts and vendors believe it’s time for retailers to invest in cross-channel CRM technology. “We’re we not asking them to get rid of legacy systems, but to automate the way they interface with customers after they become customers,” says Talisma’s Vetras. “That’s where they need to invest.”
Advertisement
Universal web technology helps merchants such as QVC build their European base.
The Q2 purchase of AutoAnything contributed to that increase.
Easy Solutions monitors web site transactions and shuts down malware attacks.
More than half of tablet, smartphone and laptop owners book travel via mobile.
The search giant tests quick shipments in the San Francisco area.
Fifteen retailers reported faster web growth than Amazon in late 2012.
CyberSource’s annual report notes an average fraud rate of .9% of online revenue.
It also projects its revenue to grow more than 50% to $21.5 billion by 2015.
Advertisement
Advertisement
Will Amazon take on Apple in a hardware war?
As a thank you, we’re giving away free Top 500 Guides starting Mon., May 13. ...
Advertisement
Advertisement
Comments
Sign In to Make a Comment
Comments are moderated by Internet Retailer and can be removed.