December 19, 2007, 12:00 AM

ColdwaterCreek.com has best high broadband availability in November

Web shoppers in November could access a top 50 retail site with a high broadband connection an average of 98.68% of the time.

Mark Brohan

Research Director

Web shoppers in November could access a top 50 retail site with a high broadband connection an average of 98.68% of the time, compared with an average of 98.41% for a low broadband connection and 84.44% for dial-up, says Gomez Inc.

The retailers delivering the best high broadband success rate in November included ColdwaterCreek.com at 99.62% and Saks.com at 99.59%.

The web merchant providing the best low broadband availability also was ColdwaterCreek.com at 99.67%.

 

Top 50 Web Site Performance Index: Availability
November 01 , 2007 - November 30 , 2007
Availability (%)

 

Rank Retailer Dial Up Low Broadband High Broadband
1 Coldwater Creek 91.53 99.67 99.62
2 Saks Fifth Avenue 92.78 99.69 99.59
3 Macys Store 92.71 99.49 99.53
4 L. L. Bean 88.29 99.31 99.50
5 PC Connection 94.11 99.23 99.49
6 CDW 89.20 99.14 99.48
J. C. Penney 90.87 99.31 99.48
Zappos 94.48 99.60 99.48
9 Chadwicks 91.82 99.53 99.43
Musicians Friend 90.92 99.47 99.43
11 Netflix 94.16 98.88 99.40
12 Williams-Sonoma 91.74 99.63 99.38
13 Victorias Secret 89.20 99.47 99.37
14 Neiman Marcus 92.50 99.51 99.35
15 Barnes & Noble 87.04 98.96 99.31
16 Footlocker 93.18 99.43 99.27
17 Costco 91.00 99.28 99.26
18 Avon Shopping 94.39 99.23 99.25
Blue Nile 91.24 98.70 99.25
20 Buy.com 88.29 99.24 99.23
The Home Depot 88.64 99.34 99.23
22 Nordstrom 91.67 99.29 99.20
23 Dell 93.45 99.12 99.16
24 Toys R Us 54.84 98.28 99.15
25 Wal-Mart 82.45 99.15 99.13
26 Quixtar 87.63 98.97 99.08
27 FTD 88.31 98.82 99.05
28 Tiger Direct 84.52 98.91 99.03
29 Gap 51.44 97.39 99.02
30 HSN 90.50 98.82 99.01
31 Staples 88.58 99.02 98.98
32 Amazon 83.12 98.90 98.97
Overstock 92.71 98.63 98.97
34 Circuit City Home 81.78 98.71 98.96
35 Sony Style 76.68 98.34 98.90
36 HP Shopping 88.75 99.10 98.88
Oriental Trading 56.00 98.03 98.88
38 QVC 60.85 98.13 98.84
Target 55.58 98.62 98.84
40 Peapod 93.62 98.71 98.73
  Benchmark Average 84.44 98.41 98.68
41 Best Buy 72.49 97.16 98.55
42 Drugstore 87.96 98.19 98.54
43 Newegg 87.66 98.11 98.45
44 Office Depot 92.70 98.45 98.34
45 CompUSA 89.21 98.24 98.32
46 OfficeMax 86.58 98.02 98.30
47 Apple Store 39.56 94.61 97.81
48 Sears 90.43 97.38 97.79
49 Scholastic 91.07 96.44 96.32
50 1-800 Flowers 63.68 82.92 83.48
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Availability is determined by the percentage of tests that fail to
correctly load.
Copyright© 2007 Gomez, Inc.

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