November 14, 2007, 12:00 AM

Dell leads all big web retailers in high broadband connectivity

At 2.86 seconds Dell.com provided the fastest high broadband access time among big web retailers in October, says Gomez Inc. Dell was followed by Zappos.com at 3.64 seconds and Footlocker.com at 3.90.

Dell.com provided the fastest high broadband access time among big web retailers in October, says Gomez Inc.

At 2.86 seconds Dell was followed by Zappos.com (3.64 seconds), Footlocker.com (3.90 seconds) and Scholastic.com (4.12 seconds). Using a dial-up connection, Dell.com also provided the fastest site response time at 30.88 seconds.

In October, a shopper with a high broadband connection could access a Top 50 retail site in 6.03 seconds, compared with 13.84 seconds for a low broadband connection and 49.90 seconds for dial-up.

 

Top 50 Web Site Performance Index: Response Time
October 01 , 2007 - October 31 , 2007
Response Time (seconds)

 

 

Rank Retailer Dial Up Low Broadband High Broadband
1 Dell 30.88 7.57 2.86
2 Zappos 36.95 8.16 3.64
3 Footlocker 42.19 9.31 3.90
4 Scholastic 35.16 8.62 4.12
5 OfficeMax 41.08 10.67 4.24
6 Victorias Secret 50.85 10.78 4.30
7 Macys Store 40.25 10.07 4.35
8 J. C. Penney 36.76 9.32 4.51
9 Chadwicks 50.49 10.71 4.63
10 L. L. Bean 48.53 12.01 4.83
11 The Home Depot 51.18 12.14 4.88
12 Musicians Friend 58.89 13.19 4.88
13 Quixtar 29.23 9.83 4.89
14 Saks Fifth Avenue 48.81 11.19 4.96
15 PC Connection 34.00 9.67 5.01
16 Avon Shopping 37.05 11.55 5.10
17 FTD 41.19 10.96 5.10
18 HSN 46.91 11.89 5.24
QVC 59.66 14.07 5.24
20 Sony Style 66.00 16.50 5.36
21 Coldwater Creek 36.55 10.80 5.36
22 Circuit City Home 63.08 14.57 5.39
23 Nordstrom 39.83 11.34 5.40
24 Blue Nile 38.07 11.62 5.53
25 Office Depot 34.82 10.55 5.56
26 1-800 Flowers 50.28 12.67 5.56
27 Netflix 35.49 11.65 5.67
28 Target 41.43 15.49 5.76
29 Wal-Mart 60.99 15.31 5.81
30 Newegg 55.17 13.96 5.83
31 Amazon 48.90 13.25 5.97
  Benchmark Average 49.90 13.84 6.03
32 Overstock 38.16 12.33 6.03
33 Staples 51.67 13.73 6.07
34 Williams-Sonoma 45.82 13.64 6.19
35 Sears 44.54 11.86 6.27
36 Drugstore 49.14 13.51 6.30
37 Buy.com 60.04 15.15 6.42
38 HP Shopping 51.40 14.44 6.49
39 Tiger Direct 63.12 16.07 6.50
40 Barnes & Noble 57.31 15.83 6.61
41 CDW 50.89 16.88 7.93
42 Costco 62.22 18.04 7.99
43 Peapod 41.06 14.13 8.12
44 Neiman Marcus 42.64 14.58 8.42
45 Toys R Us 72.17 22.17 8.52
46 Best Buy 70.59 20.90 8.57
47 Oriental Trading 74.88 22.67 9.09
48 CompUSA 55.75 18.33 10.14
49 Gap 84.86 28.24 10.55
50 Apple Store 88.16 30.07 11.24
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Response Time is the average of each test measurement to
download the web site content divided by the total number of tests.
Copyright© 2007 Gomez, Inc.
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