September 5, 2007, 12:00 AM

Zappos.com is most available retail web site in August

The retailers delivering the best high broadband success rate in August included Zappos.com at 99.76% and BN.com at 99.72%.

Web shoppers in August could access a top 50 retail site with a high broadband connection an average of 99.25% of the time, compared with an average of 98.83% for a low broadband connection and 89.61% for dial-up, says Gomez Inc.

The retailers delivering the best high broadband success rate in August included Zappos.com at 99.76% and Barnes & Nobles’ BN.com at 99.72%.

The web merchant providing the best low broadband availability was VictoriasSecret.com at 99.65%.

 

Top 50 Web Site Performance Index: Availability
August 01 , 2007 - August 31 , 2007
Availability (%)

 

Rank Retailer Dial Up Low Broadband High Broadband
1 Zappos 98.21 99.58 99.76
2 Barnes and Noble 92.86 99.27 99.72
3 Costco 93.96 98.99 99.70
4 Chadwicks. 94.29 99.36 99.68
5 Coldwater Creek 96.99 99.62 99.67
Nordstrom 93.82 99.55 99.67
7 Macys Store 95.80 99.61 99.65
8 CDW 92.52 99.27 99.62
9 Victoria Secret 92.49 99.65 99.59
10 Williams-Sonoma 94.52 99.14 99.58
11 FTD 94.76 99.01 99.57
12 Neiman Marcus 96.35 99.24 99.53
Office Max 96.62 99.14 99.53
14 Buy.com 89.71 99.00 99.52
Office Depot 97.67 99.36 99.52
16 Staples 92.22 99.12 99.50
17 Quixtar 97.78 99.06 99.49
Tiger Direct 84.79 99.12 99.49
19 1-800 Flowers 92.22 98.99 99.47
L. L. Bean 95.29 98.93 99.47
21 Target 94.54 99.26 99.45
22 Musicians Friend 92.11 99.41 99.44
23 Wal-Mart 81.90 99.25 99.43
24 Blue Nile. 96.59 99.27 99.42
Drugstore 95.45 99.30 99.42
J. C. Penney 96.12 99.20 99.42
27 Overstock 95.61 99.32 99.40
PC Connection 96.56 99.26 99.40
The Home Depot 93.44 99.39 99.40
30 Peapod 95.74 99.00 99.39
31 Amazon 88.50 98.79 99.38
32 Footlocker 95.81 99.32 99.35
Toys R Us 54.10 98.52 99.35
34 Newegg 90.87 98.85 99.33
35 CompUSA 91.42 98.83 99.32
  Benchmark Average 89.61 98.83 99.25
Circuit City Home 90.12 98.89 99.25
37 Sony Style 79.28 98.42 99.24
38 Avon Shopping 96.54 98.79 99.23
39 HP Shopping 92.32 98.72 99.20
Oriental Trading 67.34 98.61 99.20
41 Saxs Fifth Avenue 96.87 99.14 99.19
42 Gap 42.93 97.85 99.14
Netflix 92.73 98.98 99.14
44 Dell 97.29 99.00 99.11
45 Best Buy 73.61 97.64 98.98
46 HSN 92.44 98.61 98.85
47 Sears 93.59 97.82 97.98
48 Apple Store 50.88 94.90 97.97
Scholastic 94.53 97.58 97.97
50 QVC 78.43 94.77 95.31
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Availability is determined by the percentage of tests that fail to
correctly load.
Copyright© 2007 Gomez, Inc.
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