August 15, 2007, 12:00 AM

Dell.com dials up fast high broadband in July

A shopper with a high broadband connection could access a Top 50 retail site in 6.19 seconds in July.

Mark Brohan

Research Director

In July, a shopper with a high broadband connection could access a Top 50 retail site in 6.19 seconds, compared with 13.76 seconds for a low broadband connection and 49.94 seconds for dial-up, says Gomez Inc.

Dell.com provided the fastest high broadband access time among Top 50 retailers for July, says Gomez Inc.

At 3 seconds Dell was followed by Zappos.com (3.38 seconds), FootLocker.com (3.89 seconds) and OfficeMax.com (3.97 seconds).

Using a dial-up connection, Dell.com also provided the fastest site response time at 34.33 seconds.

 

Top 50 Web Site Performance Index: Response Time
July 01 , 2007 - July 31 , 2007
Response Time (seconds)

 

 

Rank Retailer Dial Up Low Broadband High Broadband
1 Dell 34.33 7.57 3.00
2 Zappos 33.29 7.66 3.38
3 Footlocker 40.35 9.17 3.89
4 Office Max 40.59 9.68 3.97
5 Macys Store 36.20 9.29 4.25
6 Victoria Secret 48.39 10.72 4.49
7 QVC 57.80 12.22 4.64
8 J. C. Penney 36.13 9.49 4.69
9 The Home Depot 49.51 11.25 4.70
10 Musicians Friend 54.06 11.74 4.71
11 HSN 42.04 10.58 4.72
12 Avon Shopping 34.22 10.34 4.73
13 Quixtar 30.21 9.85 4.74
14 L. L. Bean 40.95 11.01 4.88
15 Scholastic 44.12 10.57 4.92
16 Saxs Fifth Avenue 26.21 8.22 4.93
17 Office Depot 33.12 10.41 5.08
18 Chadwicks. 45.98 10.61 5.10
19 Circuit City Home 52.77 12.57 5.24
20 Sony Style 74.06 17.09 5.57
21 Tiger Direct 60.08 14.67 5.64
22 Blue Nile. 36.87 11.52 5.67
23 Barnes and Noble 51.41 13.06 5.69
24 Staples 53.04 12.96 5.74
25 Drugstore 45.54 11.51 5.85
26 Nordstrom 41.22 12.09 5.93
27 1-800 Flowers 57.63 13.53 6.00
  Benchmark Average 49.94 13.76 6.19
28 Sears 39.43 12.93 6.22
29 HP Shopping 51.36 14.05 6.35
30 Overstock 43.72 13.27 6.35
31 Buy.com 56.03 13.94 6.39
32 Wal-Mart 67.20 16.48 6.43
33 Newegg 53.76 13.50 6.46
34 Williams-Sonoma 47.06 13.19 6.46
35 Neiman Marcus 39.00 12.30 6.61
36 Netflix 45.99 13.65 6.66
37 FTD 55.70 14.14 6.77
38 Costco 56.09 15.71 6.84
39 PC Connection 37.34 13.31 7.35
40 Coldwater Creek 43.51 13.51 7.39
41 Amazon 70.35 18.31 7.72
42 Peapod 41.27 14.73 7.97
43 CDW 49.31 16.69 8.00
44 Toys R Us 67.22 20.24 8.20
45 Oriental Trading 71.83 18.72 8.45
46 Target 67.63 20.04 8.71
47 Gap 79.79 25.83 9.81
48 Best Buy 74.82 25.92 10.56
49 CompUSA 58.17 19.77 10.70
50 Apple Store 80.14 28.29 10.90
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Response Time is the average of each test measurement to
download the web site content divided by the total number of tests.
Copyright© 2007 Gomez, Inc.

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