May 2, 2007, 12:00 AM

Celebrate Express’ customer service, printing operations are heading east

Celebrate Express plans to consolidate its customer service and print manufacturing operations to become more competitive.

Mark Brohan

Research Director

Celebrate Express Inc. plans to consolidate its customer service and print manufacturing operations to streamline operations and reduce costs. Moving the operations to Greensboro, N.C., will affect approximately 48 employees in the Kirkland, Wash., location.

Celebrate Express, an online and catalog retailer of party products, estimates that the total one-time cost of these actions will range from $250,000 to $300,000. The annualized benefits are projected at approximately twice the one-time costs, the company says.

“The company is taking these steps in an effort to streamline operations, lower costs and, in turn, become more competitive. The employees affected have served the company well, some for many years. While this is a difficult decision, we believe that it is clearly the right one,” says Kevin Green, CEO at Celebrate Express, which is No. 173 in the Internet Retailer Top 500 Guide.

Celebrate expects to complete the consolidation by July 2007, Green adds.

Comments

Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!

Advertisement

Advertisement

Advertisement

Relevant Commentary

FPO

Sergio Pereira / B2B E-Commerce

Quill turns to its B2B customers for new ideas

Coming in April is a new section of Quill.com that will let customers and Quill ...

FPO

Charles Nicholls / E-Commerce

E-mail remarketing: three best practices to maximize revenue

Consumers who make it to the shopping cart are interested in buying. The chief strategy ...

Advertisement