April 4, 2007, 12:00 AM

Web site availability roars along like a lion in March

Web shoppers in March could access a top 50 retail site with a high broadband connection an average of 99.33% of the time, compared with an average of 98.32% for a low broadband connection and 84.69% for dial-up.

Web shoppers in March could access a top 50 retail site with a high broadband connection an average of 99.33% of the time, compared with an average of 98.32% for a low broadband connection and 84.69% for dial-up.

The retailers delivering the best site success rate in March included OfficeMax.com at 99.75% and Zappos.com and LLBean.com each with an average of 99.64%.

The web merchant providing the best low broadband availability also was OfficeMax.com at 99.35%.

 

Top 50 Web Site Performance Index: Availability
March 01 , 2007 - March 31 , 2007
Availability (%)

 

Rank Retailer Dial Up Low Broadband High Broadband
1 Zappos 97.17 99.30 99.64
2 Office Max 96.86 99.35 99.75
3 Office Depot 96.62 99.20 99.25
4 J. C. Penney 96.39 99.16 99.62
5 Eddie Bauer 96.26 98.55 99.20
6 Neiman Marcus 96.03 99.13 99.61
7 Avon Shopping 95.89 99.28 99.25
8 Dell 95.78 98.70 99.41
9 Sears 95.59 98.89 99.38
10 Quixtar 95.41 98.38 99.30
11 Peapod 94.51 98.71 99.40
12 Scholastic 94.45 98.38 99.32
13 Footlocker 94.42 99.10 99.59
14 L. L. Bean 94.21 99.21 99.64
15 Macys Store 94.02 98.28 99.18
16 Cabelas 94.01 98.42 99.49
17 Gateway 92.97 98.39 98.93
18 CompUSA 92.83 98.86 99.40
19 Staples 92.37 98.65 99.57
20 Nordstrom 92.29 98.93 99.65
21 Barnes and Noble 91.76 98.74 99.67
22 Williams-Sonoma 91.66 98.88 99.57
23 CDW 91.07 98.78 99.46
24 Musicians Friend 90.29 99.07 99.65
25 Netflix 89.90 98.94 99.42
26 Overstock 89.47 98.44 99.21
27 Circuit City Home 88.77 98.95 99.44
28 PC Connection 88.64 98.35 98.92
29 Drugstore 88.60 98.24 99.14
30 FTD 88.34 98.40 99.45
31 HSN 88.16 98.34 98.73
32 Victoria Secret 86.73 97.20 99.27
33 Costco 86.45 99.01 99.54
34 HP Shopping 86.25 98.33 99.13
35 1-800 Flowers 84.76 98.64 99.40
  Benchmark Average 84.69 98.32 99.33
36 Amazon 84.65 98.98 99.47
37 Chadwicks 84.07 99.05 99.62
38 Apple Store 82.14 98.15 99.37
39 Newegg 81.25 98.22 99.32
40 Buy.com 80.47 98.74 99.43
41 Tiger Direct 79.20 98.14 99.21
42 QVC 76.94 98.30 99.41
43 Oriental Trading 68.02 98.12 99.35
44 The Home Depot 67.22 97.10 99.20
45 Toys R Us 63.98 98.63 99.61
46 Wal-Mart 62.81 98.09 99.38
47 Best Buy 58.17 96.20 98.46
48 Target 57.14 98.02 99.13
49 Gap 31.52 89.55 97.71
50 Sony Style 27.95 95.74 99.46
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Availability is determined by the percentage of tests that fail to
correctly load.
Copyright© 2007 Gomez, Inc.
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