January 24, 2007, 12:00 AM

Dell.com tops December site response rankings

With a time of 3.12 seconds, Dell in December provided the fastest response time for customers accessing the site using a high broadband connection, says Gomez Inc.

Dell in December provided the fastest response time for customers accessing the site using a high broadband connection, says Gomez Inc.

At 3.12 seconds Dell was followed by Zappos (3.18 seconds), OfficeMax (3.87 seconds) and J.C. Penney (4.36 seconds).

Using a dial-up connection, Quixtar provided the fastest site response time at 40.30 seconds.

In December, a shopper with a high broadband connection could access a Top 50 retail site in 6.27 seconds, compared with 16.11 seconds for a low broadband connection and 61.62 seconds for dial-up.

 

 

   Top 50 Performance Index: Site Response Time
 December 1, 2006 - December 31, 2006
 
 
Response Time (seconds)
 
Site Dial Up  Low
Broadband
High
Broadband
Quixtar 40.30 12.55 5.06
Dell 41.61 8.77 3.12
Zappos 42.46 8.45 3.18
Office Depot 42.47 12.55 5.25
Office Max 43.44 10.95 3.87
J. C. Penney 45.47 10.20 4.36
Sears 46.26 14.01 6.01
HP Shopping 47.12 13.13 5.63
Peapod 48.00 19.29 9.12
Staples 48.06 12.80 4.85
Nordstrom 49.73 14.84 6.27
Gateway 50.47 15.62 5.99
CDW 51.04 17.41 7.46
Macys Store 52.78 12.70 4.53
HSN 52.91 14.59 5.92
Eddie Bauer 53.11 13.13 4.88
Barnes and Noble 53.73 13.54 5.19
Avon Shopping 53.89 12.73 4.87
Neiman Marcus 53.95 14.40 6.57
L. L. Bean 54.50 14.67 5.19
Cabelas 54.94 11.42 4.45
Drugstore 56.65 13.44 5.62
Footlocker 56.98 12.17 4.37
Scholastic 58.76 12.00 4.79
Netflix 59.29 17.59 7.20
Victoria Secret 59.69 11.59 4.91
Williams-Sonoma 60.29 16.03 6.13
Overstock 60.54 17.57 7.68
CompUSA 61.39 17.00 7.85
Benchmark Average 61.62 16.11 6.27
PC Connection 62.20 20.99 9.68
Costco 63.21 16.87 7.14
1-800 Flowers 63.45 16.47 6.59
Newegg 65.12 16.62 7.03
Circuit City 68.11 16.74 5.84
FTD 70.10 16.97 6.96
QVC 70.34 15.38 5.18
Buy.com 71.26 19.40 7.52
Apple Store 71.78 16.38 6.17
Amazon 73.85 16.42 6.16
Sony Style 74.32 28.08 8.54
Chadwicks 76.50 14.55 4.80
The Home Depot 78.45 23.70 8.98
Oriental Trading 79.23 22.12 9.45
Tiger Direct 79.28 17.79 6.13
Toys R Us 79.49 17.89 7.12
Musicians Friend 81.66 17.65 5.96
Target 85.91 22.18 8.07
Gap 86.28 27.26 9.59
Wal-Mart 89.54 22.06 7.68
Best Buy 90.82 24.91 8.37
 
 
All data for this report is collected by the Gomez Last Mile network, 30 times an hour from Dial Up, Low and High Broadband users across the United States, 24 hours a day except between 3AM to 6AM EDT.
Response Time is the average of each test measurement todownload the web site content divided by the total number of tests.

Copyright© 2007                                                  Gomez, Inc.
 
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