Despite some performance problems this month in the wake of record online holiday shopping crowds, the high broadband availability provided by the web’s 50 biggest retailers was very consistent in November, says Gomez Inc.
The top companies-Zappos, OfficeMax, Quixtar, Scholastic, J.C. Penney and Office Depot -provided solid high broadband availability rates that averaged almost 100%. Zappos led all retailers with a site success rate of 99.43%.
The overall average for all top 50 retailers in October was 98.89%. For low broadband connectivity, the November availability average was 98.31% and 86.45% for dial-up.
|All data for this report is collected by the Gomez Last Mile network,|
|30 times an hour from Dial Up, Low and High Broadband users across|
|the United States, 24 hours a day except between 3AM to 6AM EDT.|
|Availability is determined by the percentage of tests that fail to|
|Copyright© 2006 Gomez, Inc.