August 25, 2006, 12:00 AM

Best Buy takes its store staff experts online in live chat sessions

Targeted to back-to-school shopping, Best Buy is giving shoppers the opportunity starting Sunday to engage in live chat with store personnel on technology questions. Best Buy will host three 30-minute chat sessions at AskaBlueShirt.com.

Kurt Peters

Senior Executive Editor

 

Best Buy Co. Inc. is taking its knowledgeable store staff online. Targeted to back-to-school shopping, Best Buy is giving shoppers the opportunity starting Sunday to engage in live chat with store personnel on technology questions. Best Buy will host three 30-minute chat sessions at AskaBlueShirt.com, playing off store personnel’s uniform shirts.

The sessions will take place Sunday at 8 p.m. Eastern time, Tuesday at 9 p.m. and Thursday at 1 p.m..

Transcripts of completed sessions will be posted at the site.

Best Buy is hoping to tap into the National Retail Federation-estimated $10.5 billion that parents and teens spend back-to-school technology. “Technology needs for students differ by grade level and age,” Best Buy says. “Understanding what cell phone features are appropriate for different age students, which kind of laptop is best for high school vs. college students, and even what mp3 player technology might be better for older students can be confusing to both parents and teens.”

 

Comments | 6 Responses

  • I need a new virus scan. Mine has expired. I was wondering which is the best. Also I need to reformat my computer, but have forgotten how. I still have my original disk. I also have downloaded some music that I would like to put on my Ipod but it will not let me sync. Do i need to buy some more software?

  • how many hours do you work and what is the gross pay for best buy

    • yes you can

  • Can I download music off of my computer onto my kindle?

  • I need to take my computer back and get the money off of it bestbuy! cna i do over a 30 day warinty

  • I bought garmin nuvi 2455lmt for $159.99 on 11/30/12 and nowit is for sale for$139.99, I want to return the item

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