August 16, 2006, 12:00 AM

Big online retailers score better consistency rankings in July

The largest web retailers did a better job of delivering a consistent web performance in July, says Gomez Inc. 30 retailers achieved a July consistency rating of excellent compared to 11 with “good,” 7 with “fair” and 2 with “poor.”

The largest web retailers did a better job of delivering a consistent web performance in July, says Gomez Inc.

30 retailers achieved a consistency rating of excellent in July, compared to 11 with “good,” 7 with “fair” and two with “poor.”

The consistency ratings take into account differences in the speed of web page delivery across multiple visits and the frequency a retail site is unavailable because of downtime. The variability of response time and the number of minutes out are combined to create each retailer’s consistency rating, Gomez explains.

The variability of response time is key and the amount of time a site is accessible is crucial to achieving a top ranking, Gomez says.

Top 50 Web Site Consistency Benchmark
June 1, 2006 - June 30, 2006
Retailer
comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Patrick Smarzynski / E-Commerce

What the changes at eBay mean for sellers

The online marketplace introduced new rules for sellers last month. It’s crucial that sellers understand ...

FPO

Mark Feinstein / E-Commerce

A quick guide to global e-commerce opportunities

Consumers in many countries are buying more online each year. Understanding the nuances of each ...

Advertisement

If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.

— Sebastian Gunningham, Amazon Sr. VP of Seller Services
Continue to site

Advertisement