Alpine Access Inc. has named Christopher M. Carrington as chief executive officer. Alpine Access is a provider of customer contact services that uses the web to make possible its model of exclusively home-based employees.
Carrington has nearly 25 years of business services experience. "By employing people working from their homes and then harnessing their skills through highly effective training and remote management tools, Alpine Access is uniquely qualified to deliver a more productive, higher quality engagement between our clients and their customers,” Carrington said.
Carrington joins Alpine Access from Capgemini, a global consulting, technology and outsourcing firm. At Capgemini, he was president for Americas Outsourcing Services, an $825 million operating division with a workforce of more than 6,000 who provide application, infrastructure and business process outsourcing services.
Prior to joining Capgemini in 2003, Carrington was president and CEO of the Interlink Group. Carrington also worked for 11 years at Electronic Data Systems.
“Alpine Access has established itself as a leader in the customer contact and business process outsourcing industries, and is now ready to take the next step towards even greater growth and profitability," said Alpine Access board member Peter Van Genderen.
Alpine Access`s clients include J.Crew, Office Depot and 1-800-Flowers. The company was founded in 1998 and employs 7,500 home-based call center agents.