February 13, 2006, 12:00 AM

Web-based call center company Alpine Access names a new SVP of operations

Alpine Access, a provider of outsourced call center services using home-based agents who connect to the company over the Internet, has named Brad Krinhop as senior vice president of operations.

Kurt Peters

Executive Editor

Alpine Access Inc., a provider of outsourced call center services using home-based agents, has named Brad Krinhop as senior vice president of operations. Krinhop will be responsible for managing the operation of Alpine Access` home-based call center employees, who take customer calls for clients.

Alpine Access’s customers include J. Crew, Office Depot, 1-800 Flowers and the Internal Revenue Service.

Krinhop most recently was U.S. vice president of customer support for eBay, where he managed more than 1,000 employees and 40 million contacts annually. Before eBay, Krinhop was the director of customer care operations for AT&T; Broadband in Denver, CO. He was also the director of customer care and director of business development for Primestar/DirecTV.

Since its founding in 1998, Alpine Access has grown annually at 60-70% and expects to exceed that growth this year, the company reports. Alpine Access employs 7,500 home-based agents who connect to the company through the Internet.

Comments

Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!

Advertisement

Advertisement

Advertisement

Relevant Commentary

FPO

Jason Squardo / Mobile Commerce

Five tips for achieving high mobile search rankings

Searches on mobile devices will soon exceed those on computers, Google says. Retailers that keep ...

FPO

Sergio Pereira / B2B E-Commerce

Quill turns to its B2B customers for new ideas

Coming in April is a new section of Quill.com that will let customers and Quill ...

Advertisement