LaborWatch Integrates Time and Attendance, Labor Scheduling and Reporting Into an Easy-to-Use, Web-Based Solution
TORONTO -- Jan. 17, 2005 --Triversity Inc., the fastest-growing international provider of customer-centric retail solutions, today announced LaborWatch, a new web-based workforce management solution that allows retailers to enhance the customer experience, control labor costs, improve employee retention and streamline productivity. LaborWatch is being introduced today at Triversity booth 1701 at the National Retail Federation Show, January 16-19 in New York City.
LaborWatch is a key addition to Triversity`s comprehensive suite of Customer-Centric Solutions for Retail. This highly flexible workforce management solution is easy to use and can quickly be deployed, since it requires no new software or hardware at the store level. As a result, retailers can realize a rapid Return on Investment.
Using Triversity`s LaborWatch, retailers can:
-- Enhance the Customer Experience. LaborWatch ensures that retailers deploy the right associates in their stores at the right times -- a key factor in creating a better customer experience.
-- Reduce Labor Costs. LaborWatch provides visibility across the organization, allowing retailers to identify labor overages or shortages early, in order to ensure that sufficient labor hours are available to cover the most critical selling seasons.
-- Improve Productivity. LaborWatch helps retailers improve productivity and drive best practices throughout their organization by standardizing chain-wide procedures and automating paper-based or manual processes.
-- Increase Employee Satisfaction and Retention. LaborWatch factors in employee preferences when generating schedules, so that schedules are better aligned with each employee`s work and life preferences; employees are empowered with intuitive online access to schedules and other self-service functions.
"Workforce management solutions enable retailers to not only streamline their productivity but also increase employee and customer satisfaction," said David Thomas, president and CEO, Triversity Inc. "LaborWatch is a powerful addition to Triversity`s rapidly growing family of customer-centric retail solutions."
Triversity has licensed technology from CyberShift Inc., a leading provider of workforce management software, to bring LaborWatch to the retail market. The solution has been enhanced to meet specific requirements for retail and is available now from Triversity.
"CyberShift`s technology is ideally suited to meet the workforce management needs of the retail industry," said Robert E. Farina, president and CEO, CyberShift. "We are pleased to be partnering with such a leading retail solution provider as Triversity to continue our expansion into this important vertical market segment."
CyberShift Inc. (http://www.cybershift.com) is a leading provider of workforce management software and services focused on helping large, complex organizations optimize and manage the deployment of their people. CyberShift`s rules-based platform delivers a fully integrated solution for the management of all aspects of time and attendance, scheduling, self-service functions and workforce reporting and analytics. The enterprise-class workforce management suite reduces costs and improves processes for a variety of industries, including retail, media and entertainment, manufacturing, transportation, financial services, healthcare and the public sector. CyberShift is the workforce management solution provider of choice for more than 100 major organizations throughout the United States and Canada.
About Triversity Inc.
Triversity is the fastest-growing international provider of customer-centric retail solutions. Triversity`s solutions enable retailers to transform the customer experience throughout the retail enterprise while dramatically improving their operating efficiencies. Retailers around the world have built their businesses around Triversity`s market-leading store solutions and business decision support solutions, which include client-server, enterprise and mobile POS; workforce management; loss prevention; analytics and reporting; sales audit; and centralized transaction services such as stored value, returns authorization, integrated and certified EFT services, customer profiling and history, and loyalty and promotion delivery programs. Triversity extends its offerings through partnerships with the industry`s leading technology vendors, allowing the company to deliver complete sell-side solutions and services.
Triversity`s retail solutions are installed in over 500 retailers in 32 countries, processing billions of transactions a year. Retailers using Triversity`s technology solutions include the U.S. Army and Air Force Exchange Service (AAFES), Casa Ley, Comercial Mexicana, Comercial Vh, The Children`s Place, Discovery Channel, Dollar General, Hallmark, Staples -- Business Depot, The Shoe Company, The Sports Authority, The TJX Companies, Wawa and Williams-Sonoma. Triversity`s world headquarters is located in Toronto, with U.S. headquarters in Philadelphia. For more information, please visit http://www.triversity.com.
Andrew Williams, 215-785-4321, ext. 583
KetnerBarnes Inc. (for Triversity)
Jeff Ketner, 512-794-8876