Online Shopping Mall Selects Vcommerce’s RetailVantage Solution to Manage Direct-to-Consumer E-Commerce Business
SCOTTSDALE, ARIZ., Sept. 14, 2004 – Vcommerce Corporation today announced that online shopping mall CrazyGrazer.com has selected Vcommerce to power its e-commerce solution. CrazyGrazer.com will outsource to Vcommerce its entire commerce chain, from order capture to fulfillment to returns management. As a result, CrazyGrazer.com will be able to significantly reduce costs and increase efficiency in its online operations, while continuing to build its brand and provide the highest level of customer service.
CrazyGrazer.com will use RetailVantage, Vcommerce’s on-demand Web-based solution for visibility and control over its commerce chain. The hosted solution will enable CrazyGrazer.com to focus on the most impactful parts of its business, while ensuring that the details of its online transactions are effectively managed.
““With Vcommerce’s end to end solutions powering CrazyGrazer.com, we will be able to better focus on running our core business, providing unparalleled customer service and exceeding our customers’ expectations from day one,” said Crazy Grazer President/CEO Mick Hall.
“Vcommerce’s flexible solutions are designed to suit our clients` unique business models, allowing them to sell directly to end-consumers quickly and cost-effectively,” said Dan Clarke, Vcommerce CEO. “Powered by Vcommerce, CrazyGrazer.com will be able to outsource their entire e-commerce initiative and let us worry about the details. That will free them to focus on attracting, serving and retaining customers through superior marketing programs and customer service initiatives.”
“Online commerce sites like CrazyGrazer.com need dependable, stable solutions that can not only handle the business demands of today, but also meet and exceed the needs of tomorrow,” said Dan Kennedy, Vcommerce’s president and chief technology officer. “Vcommerce’s RetailVantage solution can provide CrazyGrazer.com the scalability they need to meet their high-transaction business objectives.”
RetailVantage is an end-to-end solution for direct-to-consumer initiatives, and is designed to serve the retail industry’s specific needs. It offers outsourced services and Web-based tools for visibility and control across all steps in the commerce chain – from order capture to fulfillment to reverse logistics – for such channels as Web stores, in-store kiosks, printed catalogs and phone-order entry. The solution can handle such retail-specific needs as in-store returns, compliance with the National Retail Federation fiscal calendar, in-store sourcing, seasonal product line extensions, holiday promotions, online/kiosk merchandizing, and channel-specific pricing. Based on the clients’ specific needs, they can choose to use the entire RetailVantage solution or one of its two component solutions, OrderVantage and SupplierVantage, to augment their existing commerce chain systems. RetailVantage enables retailers to maintain focus on their primary businesses while fulfilling their customers’ demands for a smooth, multi-channel shopping experience.
For additional information regarding Vcommerce and its solutions, please contact Vcommerce at 480-922-9922 or visit www.vcommerce.com.
About Vcommerce Corporation
Vcommerce is the leading provider of solutions for direct-to-consumer initiatives. Vcommerce provides proven solutions to capture, source and manage orders, so retailers and manufacturers can dramatically minimize risks, increase efficiencies and reduce costs associated with commerce initiatives. Vcommerce makes it as easy as possible for retailers to do business in such channels as e-commerce, phone order entry, kiosks or catalogs. Clients control the way they operate their businesses - they can choose to outsource some or all of their commerce chain functions, or use Vcommerce`s robust, Web-based tools to manage the process themselves. The company`s growing client base includes Gateway, Overstock.com, Borders, GE and Waldenbooks. A privately held company, Vcommerce is headquartered in Scottsdale, AZ.
Aimee Brainard Schoaf