March 19, 2004, 12:00 AM

70% of retailers plan to upgrade or replace web infrastructure this year

70% of retailers plan to upgrade or replace their Internet infrastructure, including servers and routers for communicating on the public web, says a study released this month by AMR Research and the National Retail Federation.

Kurt Peters

Executive Editor

 

70% of retailers plan to upgrade or replace their Internet infrastructure, including servers and routers for communicating on the public web, and 63% plan to upgrade or replace their corporate intranets, says a study released this month by AMR Research Inc. and the National Retail Federation.

Among specific applications, topping the list of retailers’ planned IT investments this year are upgrades or replacements of price management, retail planning and POS systems, says the “Executive Summary – 2004 Retail IT Budgeting Study.” The study was based on a survey of CIOs of 27 major U.S.-based retailers representing all retail industry segments. The respondents reported an average of $6.8 billion in annual sales, with average 2003 IT budgets of $219 million. Respondents had an average of 973 stores and 49,173 employees.

The study notes that 71% of retailers this year plan to upgrade or replace price management systems, 67% plan to upgrade or replace retail planning systems, and 66% plan to upgrade or replace POS systems.

 

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