February 17, 2004, 12:00 AM

ChannelWave and Ingram Micro Logistics Collaborate to Provide Online Ordering for Tapwave Zodiac® Product Launch

Paul Demery

Chief Technology Editor

ALISO VIEJO, Calif. – Feb. 17, 2004 – - ChannelWave, Inc., the leader in channel management and commerce solutions and services, collaborated with Ingram Micro Logistics to provide an e-commerce solution for the sales and logistics of the new Zodiac mobile entertainment console from Tapwave, Inc. Ingram Micro Logistics, a North American division of Ingram Micro Inc. (NYSE:IM), provides end-to-end order fulfillment, logistics and supply chain solutions to manufacturers, retailers, and e-tailers of technology and consumer electronics products. Tapwave, a pioneer in the development of mobile entertainment gear, chose outsourcing their online store as a way to lower their costs and simplify their order management process while increasing their supply chain efficiencies. The combined solution from ChannelWave and Ingram Micro allows the manufacturer to sell product direct to end customers online, and includes a complete storefront, catalog, ordering capability, fulfillment and reverse logistics handled and hosted by the ChannelWave-Ingram Micro Logistics pairing.

"The Zodiac launch epitomizes how manufacturers can benefit from the streamlined supply and demand chain created by the efforts of ChannelWave and Ingram Micro Logistics," said Rob Hagen, CEO of ChannelWave. "Everyone does their part – Tapwave manufactures and markets an innovative, award-winning product like the Zodiac, Ingram Micro Logistics executes a world-class logistics operation and ChannelWave delivers powerful online store and ordering capabilities."

"For consumer electronics companies launching product in the highly competitive on-line environment, having the right support is critical," said Bryan Moynahan, vice president and general manager, Ingram Micro Logistics. "By combining Ingram Micro Logistics` expertise in inventory, shipping and delivery management with ChannelWave`s online store and ordering solution, Tapwave has secured an end-to-end demand generation and fulfillment system that allows the company to concentrate on its core strengths. Furthermore, the collaboration between Ingram Micro Logistics and ChannelWave enables Tapwave to present a seamless electronic environment to their customers with real-time connectivity."

"The ChannelWave-Ingram Micro Logistics combination gave Tapwave the one-stop-shop option we desired when we decided to outsource our e-store and product delivery," said Peng Lim, co-founder and CEO of Tapwave. "We have no warehouse and logistics to worry about."

Tapwave Zodiac consoles began shipping on October 31, 2003.

About ChannelWave, Inc.
ChannelWave, Inc. helps businesses solve their most important demand chain business problems – from developing channels to creating demand, managing and closing sales opportunities, managing contracts and pricing, transacting and fulfilling orders and managing customer service, warranties and returns. The company’s channel management and commerce solutions and services enable businesses to sell and support their products and services directly online or through dealer, VAR and retail channels. ChannelWave is helping more than 100 high-tech, manufacturing, telecommunications and automotive clients, including AT&T;, BEA Systems, HP, Kia Motors, Logitech, PTC, Research in Motion, Sharp Electronics, Sony, Toshiba and Verizon, increase sales and margins by building stronger connections to their channels and customers. The company is headquartered in Aliso Viejo, CA and has sales offices across the United States. More information is available by calling (949) 448-4500.

About Ingram Micro Inc.
As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 100 countries and is the only global IT distributor with operations in Asia. Ranked 76 on the Fortune 500, Ingram Micro generated $22.5 billion in revenues for fiscal year 2002. Visit www.ingrammicro.com/corp.

About Tapwave, Inc.
Pioneers of a new category called mobile entertainment gear, Tapwave is changing the way people live, play and interact on the go. Founded in May 2001, Tapwave is a privately funded startup company in Mountain View, CA. Through a wealth of experience and strong partnerships, Tapwave is developing a portfolio of innovative next-generation products tailored to deliver the most fun and function in mobile entertainment gear. More information about the company can be found on the Internet at www.tapwave.com.

ChannelWave is a registered trademark of ChannelWave, Inc. All other logos, company and product names may be trademarks or registered trademarks of their respective owners.

Contacts:
ChannelWave, Inc.
John Gill, 617/995-0324
jgill@channelwave.com
or
Ingram Micro Logistics
Marie Meoli, 949/566-1000
marie.meoli@ingrammicro.com
or
Tapwave, Inc.
Susan Lusty, Rocketshop
206/378-5833
susan@rocketshop.com

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