A Forrester report points out challenges faced by some business-to-business firms working online.
Citing fierce competition among retailers that’s driving them toward more efficient communications with suppliers, the new CEO of Global eXchange Services, Gary Greenfield, sees strong demand among retailers for Internet-based data communications.
Citing fierce competition among retailers that’s driving them toward more efficient communications with suppliers, the new CEO of Global eXchange Services, Gary Greenfield, says he sees strong demand among retailers for Internet-based data communications. "Retail continues to be our strongest market, as more retailers are coming to us to deliver solutions that incorporate the new realities of doing business brought about by the Internet and global suppliers," he tells Internet Retailer.
GXS expects to continue moving beyond its traditional market of providing EDI services, through which large retailers exchange data with trading partners over a private network, to serve a growing demand for new Internet data communication standards like AS2, Greenfield says. The use of AS2, which provides a highly secure means of sending data over the Internet, is being mandated by Wal-Mart Stores Inc., The Home Depot and other larger retailers for their trading partners. Such actions by leading retailers are expected to force more and more retailers as well as suppliers into the use of Internet data communications in order to stay competitive with fast and accurate exchange of product data, including pricing updates and new-product definitions.
"We continue to build out well beyond our traditional EDI heritage integrating support for both new standards like AS2 and expanding trading communities like UCCnet," Greenfield says. UCCnet, a unit of the Uniform Code Council, provides a web-based Global Registry for storing suppliers’ product data for retrieval by retailers. It also helps suppliers and retailers synchronize their data to assure that retailers have the most current product information available from suppliers.