ADP and Overstock.com™ Upgrade Their HighJump Solutions Over a Weekend Utilizing Internal Resources as They Prepare for Peak Product Seasons
EDEN PRAIRIE, MN (March 12, 2003)-HighJump Software, the premier provider of the industry’s most adaptable, extended supply chain execution (SCE) solutions, today announced that two key customers, ADP and Overstock.com, Inc. (Nasdaq: OSTK) successfully completed the entire upgrade process for their HighJump solutions over a weekend. Fast, low-risk upgrades are possible with HighJump’s unique system architecture, which stores a customer’s modifications separately from the system’s functionality. Because of this significant competitive advantage, upgrading to the latest functionality does not require the re-application of any previous modifications-which in competing systems can take months of work prior to the actual “go-live” of the upgrade. No other SCE solution provider can upgrade systems with such ease and lack of expense.
Both ADP and Overstock.com operate in complex, high-volume environments where fast, successful upgrades were imperative to keeping supply chain operations on schedule. ADP, the world’s largest processor of shareholder communications, distributes more than 800 million documents to investors worldwide each year. Overstock.com, a leading Internet retailer of name-brand surplus, close-out and off-price merchandise, is a top 10 Internet shopping site that ships thousands of products across hundreds of categories from its 350,000-square-foot warehouse.
“Although we knew that HighJump assistance was only a phone call away if we needed it, our internal resources were able to complete the upgrade easily over the weekend-from start to finish,” said Cliff Heney, senior director of material and logistics for ADP’s Investor Communications Services. “All of our previous modifications just carried forward, and we were ready to face our peak season with the confidence that our system was optimized with the latest functions. In addition, the ease of the upgrade process and our ongoing ability to make changes whenever needed have led us to achieve the type of low total cost of ownership we require to protect our bottom line.”
“The architecture of our HighJump system allowed for a seamless upgrade that took days and didn’t require weeks or months of planning and preliminary work,” said Jim Hyde, chief operating officer of Overstock.com. “From the strength of the functionality in the base product to ongoing adaptability and the upgrade process, HighJump has consistently delivered on its promises to Overstock.com.”
“The unmatched adaptability of our solutions continues to empower our customers to take advantage of new technologies-quickly and inexpensively,” said Chris Heim, president and CEO of HighJump Software. “The fast upgrades at ADP and Overstock.com prepared each company to meet the demands of their peak production seasons-a requirement in today’s challenging economy. While many of our competitors claim that their solutions can be upgraded quickly and with little risk or expense, HighJump is the only SCE vendor that can back up statements like this with real-life customer examples.”
ADP (NYSE: ADP), with over $7 billion in revenues and 500,000 clients, is one of the largest global providers of computerized transaction processing, data communications and information services. ADP’s services include: a full suite of human resource administrative services; integrated securities transaction processing and investor communications services for the financial services industry; computing solutions for auto and truck dealers and vehicle manufacturers; and computer-assisted auto damage repair estimating, parts availability, and fee and utilization audits of bodily injury claims for auto accidents and workers` compensation. For more information about ADP, or to contact a local ADP sales office, reach us at 1.800.225.5237, Extension 5091.
Overstock.com delivers the best values for name-brand consumer merchandise. Since launching the site in October 1999, Overstock.com estimates that it has saved consumers more than $200 million off manufacturer suggested retail prices. Overstock.com is a publicly traded company listed on the NASDAQ National Market System, headquartered in Salt Lake City, Utah and can be found online at www.overstock.com. Overstock.com is a trademark of Overstock.com, Inc.
About HighJump Software®
Founded in 1983, HighJump Software is the premier provider of the industry`s most adaptable, extended supply chain execution (SCE) solutions that deliver competitive advantage to manufacturers, distributors, retailers and third-party logistics companies. HighJump Software offers SCE solutions that can be easily and precisely tuned to fit the operational needs of a wide range of organizations from midsize to large companies and divisions of the Fortune 1000. HighJump`s SCE systems are in use at more than 700 companies today. Headquartered in Eden Prairie, Minn., HighJump Software can be reached by e-mail at email@example.com; by phone at 877-445-4403; or by visiting the Web site at http://www.highjump.com .