Triversity’s web-based Loss Prevention solution rolled out to 32 countries in less than six months
TORONTO, ON – Feb. 12, 2003 – Triversity Inc., a leader in customer-centric software and services for the retail industry, today announced that the Army and Air Force Exchange Service (AAFES) has implemented FraudWatch at 1,200 stores in 32 countries. After a successful 250-store pilot in June 2002, AAFES rolled out the web-based Loss Prevention solution worldwide in less than six months.
Although AAFES already enjoyed one of the industry’s lowest shrinkage rates, the retailer knew that further improvements would allow it to more effectively serve its customers – the soldiers, airmen and families of the U.S. armed services. AAFES sought a Loss Prevention solution that could quickly and easily be deployed around the world and that would deliver meaningful, timely reports to the organization’s Loss Prevention professionals. After reviewing products from six vendors, AAFES selected FraudWatch, the industry’s first Web-based Loss Prevention solution.
FraudWatch is designed to fight the growing problem of inventory shrinkage, which cost U.S. retailers more than $31 billion last year, according to the 2002 National Retail Security Survey. FraudWatch is the only Web-based Loss Prevention solution that requires no software installation prior to use and is delivered via an ASP (Application Service Provider) model, offering users up-to-the-minute information anytime, from any location via an Internet browser. The flexibility of FraudWatch was a key selling point for AAFES. Triversity provided the ASP hosting of FraudWatch during the pilot project, then AAFES switched to internal hosting for the full rollout.
“AAFES required a web-enabled solution to distribute information easily and immediately to our Loss Prevention professionals,” said Luis Merced, Chief Information Officer for AAFES.
“AAFES is a world-class retailer and a recognized leader in utilizing retail technology,” said David Thomas, President and CEO of Triversity Inc. “AAFES shares Triversity’s vision of extending transaction processing into additional applications that can drive increased profitability. We look forward to expanding our long-standing relationship with AAFES. ”
For 107 years, the Army and Air Force Exchange Service (AAFES) has brought a proud tradition of value, service and support to service members and their families around the globe. Today, AAFES operates 12,000 facilities worldwide, supporting 25 separate businesses in more than 30 countries and overseas areas, as well as every state. These include 1,423 retail stores and nearly 200 military clothing stores on Army, Air Force and Marine installations around the world. AAFES also runs thousands of food facilities, mobile units, snack bars, name-brand fast-food franchises, concession operations, theaters and other stores. For more information, visit www.aafes.com.
About Triversity Inc.
Triversity is a leading global provider of customer-centric solutions for the retail industry. By integrating market-leading Point-of-Sale/Point-of-Interaction (POS/POI), Loss Prevention and retail CRM solutions, Triversity provides retailers with the capability to offer a consistent shopping experience across all channels, all the time, and enables them to easily and effectively manage the customer lifecycle on a one-to-one basis. Triversity is a single source for retailers to extend existing traditional transaction processing to multiple points of interaction, including the Internet, kiosks and wireless devices.
Triversity’s retail solutions are installed in over 500 retailers in 32 countries, processing billions of transactions a year. Retailers using Triversity’s technology solutions include the U.S. Army and Air Force Exchange Service (AAFES), The Children’s Place, Discovery Channel, Dollar General, Hallmark, Pep Boys, Rite Aid, Staples – Business Depot, The Shoe Company, The Sports Authority, the TJX Companies, Wawa and Williams-Sonoma. Triversity is headquartered in Toronto, with a main U.S. office located in Philadelphia. Triversity Asia Pacific Ltd. is headquartered in Hong Kong. For more information, please visit http://www.triversity.com.
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For more information, contact:
Director of Marketing, Triversity Inc.
(416) 791-7100 x 206