Retail Commerce Solution Providers Join Forces to Offer a Comprehensive Integrated Point-Of-Sale to Back Office Solution for Multi-Channel Retail Commerce
NATICK, Mass.– October 15, 2002 – CommercialWare, Inc, a leading provider of commerce infrastructure software, and Capture.Net Technologies Inc., an eminent software provider developing retail chain and store management solutions for hard goods and specialty retail outfits, today announced a partnership that provides retailers and direct marketers with a comprehensive integrated point-of-sale to back office solution that provides true cross channel capabilities.
With the integration of CommercialWare`s retail.dot.commerce, a direct to consumer order management and fulfillment solution, and Capture.Net`s Retail Management Solution (RMS), an award winning, world-class point-of-sale and inventory control solution for retail chains, customers will be able to leverage the maturity and experience of industry-leading order management, fulfillment, retail back office and customer service capabilities across multiple customer channels including the Web, phone, point-of-sale, fax, mail or kiosk.
Capture.Net`s RMS, which gathers in real-time, point-of-sale transactions, manages customers and performs back office functions such as: creating purchase orders, transferring inventory, sales reporting and staff management, will use CommercialWare`s integration.dot.commerce, a platform that integrates CommercialWare`s software with customers` existing IT architecture, to communicate with CommercialWare`s retail.dot.commerce. The coupling of these two solutions through integration.dot.commerce allows CommercialWare and Capture.Net to offer innovative technology and real time transaction processing through this seamless integration. The point-of-sale and retail back office functionality of Capture.Net`s solution combined with CommercialWare`s direct to consumer functionality efficiently and productively converges multiple sales channels.
"This partnership is extremely beneficial to CommercialWare because it brings brick and mortar functionality from point-of-sale more tightly coupled to our existing product offerings," said Donny Askin, CEO of CommercialWare. "As a result, it allows us to extend our direct to consumer customer offering to all sales channels, which amplifies our vision of supplying true cross channel capability."
"Capture.Net`s point-of-sale and retail back office solution is the perfect complement to CommercialWare`s direct to consumer commerce infrastructure platform," said Roger Sholanki, CEO of Capture.Net. "The combination of the two solutions allows retailers and direct marketers to provide customers with a consistent customer service experience across multiple sales channels from point of sale through order fulfillment."
Toronto based Capture.Net, voted one of Canada`s 14 fastest growing companies this year by PROFIT and also received "Best Retail Store POS System" recognition from Microsoft this past year. The company`s technology combined with CommercialWare`s domain expertise and customer base solidifies this joint marketing and sales arrangement.
About Capture.Net Technologies
Capture.Net Technologies Inc. is software company serving North America`s $9.3 (U.S.) billion Retail Management Systems market. Its fully integrated real-time solution automates retail store operations, point-of-sale transaction processing, inventory and customer relationship management for hard goods and specialty chains. Since 1996, Capture.Net`s flagship product RMS has been installed in over 5,000 check out lanes supporting a wide range of retail businesses.
CommercialWare is the world`s leading provider of commerce infrastructure software for multi-channel retailers. CommercialWare`s retail.dot.commerce and integration.dot.commerce suites enable retailers to interact and transact with, and service their customers across multiple channels, ensuring high levels of customer satisfaction and loyalty. The product suites seamlessly link all aspects of the transaction lifecycle – from customer-facing activities such as marketing, order entry, and customer service, to operational activities such as order management, fulfillment, reverse logistics, and supply chain collaboration. CommercialWare powers retail commerce for more than 90 leading retail brands, including Abercrombie and Fitch, Target, Starbucks, Brooks Brothers, J. Jill, Ritz Camera, Jos A. Bank, and Patagonia. For more information, visit CommercialWare at http://www.commercialware.com/.
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