Leading International Specialty Retailer Plans Chain-wide Implementation of Java-Based Solution
Austin, TX (July 1, 2002) - To help achieve their vision of excellent customer service, Gap Inc. has selected 360Commerce’s retail software suite, including Point-of-Sale, Unleashed™ mobile Point-of-Sale, Back Office and Central Office. This solution is built on an architecture that provides both extensive immediate functionality and great flexibility to grow the product over time. 360Commerce will partner with Gap Inc. to begin deployment of the technology to all Gap, Banana Republic and Old Navy stores globally.
At Gap Inc., one of the largest specialty retailers in the United States, providing an outstanding customer experience in every store is a top priority. “Our goal is to leverage technology to create a shopping environment that reflects the individual brand and enhances the sales associates’ ability to provide outstanding service,” said Ken Harris, CIO at Gap Inc. “We selected 360Commerce because of their technology, their understanding of retail and customer service, and their willingness to partner to keep their solution world class. The opportunity to achieve a lower total cost of ownership was an additional bonus.”
In its efforts to utilize technology to support business initiatives, Gap Inc. has strategically partnered with a wide spectrum of leading applications providers. “Gap Inc. is highly selective when it comes to technology partners,” said Greg Donnelly, Senior Vice President of Sales at 360Commerce. “We are pleased that they saw the commitment we have to partnering with our customers and the tangible value we bring to the table. From the very beginning, we have demonstrated that value by improving customer service through new technology implementation and showing how we can provide a lower cost-of-ownership. We intend to continue to develop the capabilities of our product offerings by integrating this system with other leading retail technology platforms, such as Retek. Our first priority is doing what is best for our customer, and by focusing on reduced risk, rapid time-to-market and a high ROI, I think we have accomplished that goal.”
About 360Store and 360Enterprise Products
360Store Point-of-Sale is a web-enabled POS that can run thin, trim or fat, and includes the next-generation features needed to increase sales and decrease costs, such as reserve on the web/pick up in the store, cross-store inventory lookup, and optional mobile POS. 360Store Back Office is a browser-based application that lets your store manager take care of business from anywhere, including the back office, the POS, home or the enterprise, and enables the sharing of real-time data across the enterprise. Optional modules take care of inventory functions such as transfers and receipts. 360Enterprise™ Central Office is a browser-based application residing at the enterprise, which provides a system of record for store configuration files, a central point for moving data back and forth between the stores and the enterprise, and a centralized view of store inventory. The multi-tier, network-centric architecture underlying all 360Commerce applications provides the responsiveness, flexibility and scalability needed, while also including the interfacing technology required to extend a store to traditional or new channels.
About Gap Inc.
Gap Inc. is a leading international specialty retailer offering clothing, accessories and personal care products for men, women, children and babies under the Gap, Banana Republic and Old Navy brand names. As one of the world’s most recognized brands, Gap provides clothing, accessories, underwear, loungewear and personal care items that offer simple, classic, clean style for everybody. Founded in 1969, the brand has grown to include GapKids, babyGap and GapBody. Banana Republic is known for casual luxury, with high-quality apparel for men and women and sophisticated seasonal collections of accessories, shoes, personal care products, intimate apparel and gifts for the home. At Old Navy, you’ll find everything from the best in denim, khakis and graphic tees to casual clothing for work and play, in an environment that makes shopping fun and fashion affordable for the whole family.
360Commerce software enables retailers to capture and leverage real-time operational intelligence across the enterprise to optimize store profitability. Leading multi-channel retailers on 360Commerce’s customer list include Apple, Burlington Coat Factory, Circuit City, Cole National, The Home Depot, Gap Inc., and K·B Toys. The vendor with more Java store systems customers than any other in the retail market, 360Commerce enables retailers to minimize cost of ownership with extremely flexible solutions that can be quickly integrated and customized, and decrease risk with reliable, proven solutions that maximize both existing and future investments.
On the Net:
360Commerce site: http://www.360Commerce.com
Gap Inc. site: http://www.gapinc.com
Gap site: http://www.gap.com
Banana Republic site: http://www.BananaRepublic.com
Old Navy site: http://www.oldnavy.com
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Trademarks: 360Commerce, 360Store, 360Enterprise and Unleashed are trademarks of 360Commerce, Inc. Java is a trademark of Sun Microsystems, Inc.