Accrue Reports Fourth Quarter 2002 Results

FREMONT, Calif., May 21, 2002 -- Accrue(TM) Software, Inc. (Nasdaq:ACRU), announced today that its revenue and pro-forma operating loss results for the fiscal fourth quarter ended March 30, 2002 were in line with preliminary estimates reported in a news release on April 16th. Under generally accepted accounting principles Accrue reported, for the fiscal fourth quarter, net revenue of $3.0 million, compared with $3.9 million in the prior quarter and $3.3 million in the comparable fourth quarter of fiscal 2001. For the fiscal year ended March 30, 2002, the Company reported revenue of $14.3 million compared to $25.6 million in the prior fiscal year.

Total expenses, including cost of revenues, for the fiscal fourth quarter were $8.0 million, compared with $48.9 million in the same quarter last fiscal year. Net loss for the fiscal fourth quarter was $(5.1) million, or $(0.17) per share, compared with $(45.3) million, or $(1.52) per share, in the same quarter last fiscal year. For the fiscal year ended March 30, 2002, total expenses were $30.9 million, compared with $238.0 million in the prior year. Net loss for the fiscal year was $(12.1) million, or $(0.41) per share, compared with $(211.2) million, or $(7.55) per share, in the prior year.

On a pro forma basis, which excludes non-cash charges for amortization of intangibles, impairment of goodwill and other intangibles, in-process research and development, stock-based compensation expense and gain on sale of technology asset, total expenses for the fiscal fourth quarter were $5.7 million, down 5 percent from the prior quarter and down 60 percent from $14.0 million in the same quarter last fiscal year. The pro forma net loss for the fiscal fourth quarter was $(2.7) million, or $(0.09) per share, compared with $(10.5) million, or $(0.35) per share, for the same quarter last fiscal year. For the fiscal year ended March 30, 2002, total expenses were $25.4 million, down 40 percent from $42.1 million in the prior year. The pro forma net loss was $(10.9) million, or $(0.37) per share, for the fiscal year ended March 30, 2002 compared with $(15.3) million, or $(0.55) per share, in the prior year.

The Company`s cash burn in the fiscal fourth quarter was $(1.9) million, down slightly from the $(2.0) million in the third quarter and 78 percent below the $(8.8) million in the comparable quarter a year ago, despite lower revenues in the current period versus those comparable periods. Cash as of March 30, 2002 was $2.6 million.

Jonathan D. Becher, who was appointed Interim President and Chief Executive Officer last month, said, "Accrue was negatively affected by the capital spending restraints that most technology companies have reported over the last few months. This slowdown resulted in customer`s delaying purchases and a shortfall in bookings during the quarter. However, we continue to see significant interest in Accrue G2, our next-generation Internet analytics solution, and now have 14 companies using Accrue G2 for analyzing their customers` Internet behavior. Collectively, these companies` Internet activities comprise more than a billion Web events each day."

Accrue also announced a realignment of its business strategy which will increase its focus on the Accrue G2 Internet analytics solution. The Company recorded in the fourth quarter a non-recurring impairment charge of $1.2 million on intangible assets associated with its non-G2 product lines. The Company previously announced it would reduce expenses to align them with its current revenues. "We have reduced our workforce by 25 percent since the end of March, implemented a 10 percent reduction in executive management salaries, and are prudently but aggressively reducing non-payroll operating expenses. These actions have already reduced our expense base by 20 percent in the current quarter and we expect to achieve a similar further reduction in the September quarter as the effect of our recent actions become fully realized," said Becher.

He added that "Accrue will be focusing the Company`s growth strategy around its Accrue G2 solution, which is already demonstrating traction in the marketplace. We believe the opportunity to establish G2 as the leading Internet analytics solution is stronger than ever, and we intend to capitalize on this opportunity. This new focus will not reduce the level of support and service for customers of Accrue`s other product lines, and will enhance the resources supporting the G2 line.

"Accrue is currently engaged in various initiatives to provide additional capital resources for the Company, which management believes are required to ensure a level of working capital necessary for the continuing operation of the Company`s business. These initiatives include certain asset divestitures, acquisitions that provide incremental cash, and the sale of equity securities. However, we must caution that there can be no assurance that these initiatives will be successful," he said.

While the Company typically holds conference calls to review quarterly results, Becher indicated that the Company will not hold a conference call today, but plans to schedule a call in the near future to discuss progress towards achievement of Accrue`s capital initiatives.

About Accrue Software

Accrue Software is a leading provider of enterprise-level analytic solutions that help companies understand, predict, and respond to Internet customer behavior. Accrue`s products enable companies to increase the effectiveness of Internet marketing and merchandising initiatives, better manage customer interactions across multiple channels, and streamline business operations. With Accrue`s solutions, companies transform volumes of complex Internet data into actionable information that executives and managers use to drive key business decisions and improve the return on their Internet investment. Accrue has more than 600 customers, including industry leaders such as Citigroup, Dow Jones & Company, Eastman Kodak, Lands` End, Macy`s, Lycos Europe, and Deutsche Telekom.

Accrue Software was founded in 1996 and is headquartered in Fremont, Calif., with international headquarters in Cologne, Germany. Accrue Software can be reached at 1-888-4ACCRUE or 510-580-4500, and at www.accrue.com.

Accrue is a trademark of Accrue Software, Inc. All other trademarks are the sole property of their respective owners.