HIPBONE CO-BROWSING CERTIFIED AS SIEMENS READY

First Co-browsing to Achieve Green Light for Integration With HiPathTM Convergence Architecture

SAN CARLOS, Calif., August 1, 2001 - Hipbone, Inc., the leading provider of real-time Web interaction solutions, today announced that Hipbone 2.3 has achieved certification under Siemens` ReadyTM Developer Support Program. The Siemens Ready certification means that Hipbone 2.3, which provides co-browsing technology, was tested and has demonstrated successful interoperability with Siemens HiPathTM convergence architecture. Hipbone is the first co-browsing solution to achieve Siemens Ready status, giving the HiPath installed base an immediate option for upgrading existing contact centers with the capability for agents to visually interact with visitors to a company`s website.

"We are pleased to welcome Hipbone to the Siemens Ready program. Hipbone`s testing of its co-browsing technology demonstrates its successful integration with our HiPath products," said Al Baker, Siemens` director for global customer interaction solutions. "With the Siemens certification, HiPath customers can be assured that Hipbone will integrate with the Siemens HiPath architecture." Certification of Hipbone 2.3 was granted after rigorous testing, based on demonstrating interoperability with Siemens HiPath platforms and applications. HiPath architecture enables enterprises to deploy convergence technology at their own pace, often leveraging their current infrastructure. Testing and certification were conducted at Siemens` labs in Santa Clara, California.

"Siemens` Ready certification of Hipbone co-browsing solutions is another example of the ability of Hipbone to easily and rapidly integrate with packaged CTI switching and callback solutions," said Michael Sayer, president and CEO of Hipbone. "The Siemens Ready certification shows Hipbone`s commitment to deliver against market needs for standards-based co-browsing and best-of-breed new products."

Hipbone`s live interaction solutions permit companies to deliver richer online sales and service experiences by enabling contact center personnel to co-browse with prospects and customers while communicating using VoIP, Internet call-back or text-chat. Hipbone`s award-winning software allows customer service representatives to visually-assist online customers in completing business transactions related to complex, high-value, or high-touch products and services. Companies use Hipbone co-browsing solutions to close online sales and provide personal, immediate customer service on their websites. An online customer simply clicks a "Help" button from the website to reach contact center staff and connect with them through a shared browser. Together, they can complete online forms and applications, review online financial statements and execute complex purchase transactions.

Hipbone is exhibiting in the Siemens booth (number 809) at the International Call Center Management Conference and Expo (ICCM), which is being held July 30 - August 2 in Chicago, Illinois at the Lakeside Center at McCormick Place.

About Siemens

Based in Boca Raton, Fla., Siemens Information and Communication Networks, Inc., with its subsidiaries Siemens Carrier Networks LLC, Siemens Enterprise Networks LLC and Optisphere( Networks Inc., is a leading provider of integrated voice and data networks and solutions for enterprises, carriers and service providers.

Siemens AG, headquartered in Berlin and Munich, Germany, is a leading global electrical engineering and electronics company, employing over 464,000 people in 193 countries, with sales in excess of $73 billion worldwide in fiscal 2000.

The United States is the largest market for Siemens globally. In the U.S., Siemens employs more than 85,000 employees and achieved sales of more than $16.2 billion in fiscal 2000. Siemens` U.S. businesses are leaders in the information and communication, healthcare, energy, industry, financial services, transportation and lighting sectors.

About Hipbone

Incorporated in 1998, Hipbone is the leading provider of enterprise-class co-browsing software for online sales and support. Hipbone enables customer contact center personnel to quickly and securely link browsers with customers to jointly navigate the Web while communicating using VoIP, Internet call-back or text-chat. Hipbone ensures lowered abandonment rates, reduced call times, higher agent productivity, and increased customer satisfaction and loyalty throughout the entire online purchasing experience.

Companies such as NCR Corporation, British Telecom, Oracle, Sigma Aldrich and ChemConnect look to Hipbone for advanced and secure co-browsing solutions to provide superior service to their online customers. Hipbone is the recipient of several industry awards, including the 2001 Frost & Sullivan Market Engineering Entrepreneurial Company Award for the Call Center Marketplace and Sun Microsystems` SunTone(sm) certification for demonstrated Quality of Service and Best Practices for outsourced applications. Hipbone is a privately held corporation headquartered in San Carlos, Calif. with European sales operations in Chertsey, U.K. For more information on Hipbone, visit the company`s website at www.hipbone.com.

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FOR INFORMATION REGARDING HIPBONE CONTACT:
Anne McVey
Hipbone, Inc.
Phone: 650/598-4966
Fax: 650/802-5272
Email: amcvey@hipbone.com

Andrea Mace
Satori Communications, Inc.
Phone: 408/260-1717
Fax: 408/260-1773
Email: amace@satoricommunications.com

Note: Hipbone is a trademark of Hipbone, Inc. HiPath and Ready are trademarks of Siemens AG. All other trademarks and registered trademarks previously cited are property of their respective owners.