A Forrester report points out challenges faced by some business-to-business firms working online.
BestBuy.com says adding office supplies and products is an important part of its online store expansion.
Minneapolis-based BestBuy.com is adding office products to its web site offerings. The company says the move is part of BestBuy.com’s strategy to eventually sell all product categories online, although it did not list the other potential categories.
The product line includes telephones and accessories, paper, printer cartridges, office furniture and Samsonite travel luggage. Customers can receive home office products through direct home delivery, store pickup or traditional retail purchases from BestBuy stores. Customers also can return or exhange purchases via mail or at a store.