March 28, 2001, 12:00 AM

Making the Connection

(Page 4 of 4)

It’s clear that the market is only just developing-as many retailers who are looking at these systems have found. “This isn’t cutting edge, this is bleeding edge,” says Furst of Djangos, which spent just under $2 million developing its POS-accessible inventory system. “We couldn’t find anyone who could give us the level of integration we needed. You can really destroy a customer relationship if you can’t fill what the customer has ordered.”

 

And that’s what it all boils down to: Keeping the customer satisfied.

 

 

kurt@verticalwebmedia.com

 

 

 

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