January 30, 2001, 5:16 PM

Canadian kiosk results

Don Davis

Editor in Chief

Info Touch Technologies Corp., a kiosk security and management software package developer, has announced the results of a kiosk deployment with Canada-based Chapters Inc. bookstores. The companies, which formed a strategic alliance in May 2000, completed the largest retail deployment of Internet kiosks in Canada with more than 300 terminals in 77 Chapters stores. A survey of 5,200 Chapters customers who use the store kiosks showed that the male/female ratio is 57%/43%, about 90% have Internet access available outside the Chapters network and 50% have used the Chapters kiosks to make online purchases. Other results show that 63% had never used an Internet kiosk before, 37% visit Chapters specifically to use the kiosks and 80% said they would visit the store again to use the kiosk.

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