January 30, 2001, 5:16 PM

Bizmetric: Average fulfillment time 5 days

Don Davis

Editor in Chief

The average fulfillment time jumped by just under a day as Christmas neared. In its second week of online fulfillment measurement results for the holiday season, Bizmetric found the time to receipt for online shoppers placing standard shipping orders on select e-commerce web sites to average 5 days, 3 hours and 18 minutes. This compares to 4 days, 8 hours and 46 minutes the previous week, Nov. 27 to Dec. 3. Outpost.com once again had the fastest fulfillment time, of 1 day, 10 hours and 58 minutes. These results are averages for the time it takes from the moment shoppers place their orders online to actual receipt of delivery.
Bizmetric Holiday 2000 E-Commerce Fulfillment Report, by e-Tailer
Based on orders placed 12/4 12/10/2000

Site // Fulfillment Time* // Standard Shipment Carrier**
Outpost.com:       1 day, 10 hrs and 58 mins // Airborne Express
REI.com:       3 days, 0 hrs and 40 mins // USPS
BlueLight.com:       4 days, 13 hrs and 26 mins // UPS 2nd Day Air
TowerRecords.com:      5 days, 7 hrs and 1 mins // FedEx 2nd Day Air
eToys.com:       7 days, 1 hrs and 47 mins // USPS Parcel Select
BarnesandNoble.com:       8 days, 17 hrs and 56 mins // UPS 3 Day Select
Amazon.com:       10 days, 22 hrs and 37 mins // US Priority & UPS Ground

Overall:       5 days, 3 hrs and 18 mins

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