January 19, 2001, 12:00 AM

Webvan builds a customer service center

Don Davis

Editor in Chief

Webvan Group, Inc. today announced has signed a lease for the construction of a national customer service center in North Las Vegas, Nev. At full capacity, the customer service center will employ 900. The 67,000-square-foot facility is being leased from Jackson-Shaw/Northport LP. "Webvan provides its customers with the complete shopping experience that has eluded most e-commerce companies - selection, fulfillment, personalized delivery, and unparalleled customer service," said George T. Shaheen, chairman and CEO of Webvan Group Inc. "Developing a national customer service center represents a cost-effective and efficient commitment to superior customer service." Webvan did not disclose terms of the lease or a timeline for construction and commencement of operation.


Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!




Relevant Commentary


Jason Squardo / Mobile Commerce

Five tips for achieving high mobile search rankings

Searches on mobile devices will soon exceed those on computers, Google says. Retailers that keep ...


Sergio Pereira / B2B E-Commerce

Quill turns to its B2B customers for new ideas

Coming in April is a new section of Quill.com that will let customers and Quill ...