January 19, 2001, 12:00 AM

Firms Know Jack About e-Commerce

Don Davis

Editor in Chief

Jack Henry & Associates has partnered with OLB.com to provide shopping and fulfillment services for Jack Henry's NetHarbor, a Web portal service for financial institutions. NetHarbor provides a customizable and brandable Internet presence for banks and credit unions, giving them a tool to reach new customers, build relationships with existing clients and generate new e-commerce revenues. New York City-based OLB provides turnkey shopping solutions for online merchants and facilitates the selling of more than two million products including music, books, electronics, software, flowers, videos, toys, fragrances, chocolates and sporting goods. OLB's fulfillment service will ship customer orders in customized packaging featuring marketing information designated by the portal's bank host. Customer service provided by OLB includes toll-free phone support, as well as live, online assistance. A complete Jack Henry portal solution, with integrated online shopping, NetTeller Internet banking and brokerage services, is expected to be launched this spring, and the Monett, Mo.-based firm says that it will be able to implement the solution, when available, within five to seven weeks.

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