The Top 500 apparel chain plans to expand its reserve online, pick up in store program, as well as its presence in China.
AmEx Takes Stock in Respond.com
Editor in Chief
American Express has bought a minority stake in Respond.com, an online "shop by request'' service that connects buyers with sellers. The two companies also signed a joint marketing agreement in which American Express will promote the Respond.com services on its merchant Web site www.americanexpress.com/merchant, while Respond.com will promote American Express services on its site. Terms of the deal were not disclosed.
Buyers using Respond.com's free shop by request service type in a description of the item they want to purchase. The buyer's request is forwarded to the Respond.com sellers, who have registered for requests in given categories. Sellers respond via e-mail to the buyer, who then chooses which seller to contact directly to negotiate the purchase. Buyers remain anonymous to the sellers until they are ready to make a purchase.