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The social Super Bowl

Millions of online consumers are already watching the ads that will run during Sunday’s big game. And advertisers hope social media will keep those ads alive long past the final whistle. Read Now

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/ E-Retailers

E-business investor Kabbage hires a former Amazon executive

Sam Wheeler has been hired as vice president of business development.

/ E-Retailers

E-retailer Gilt Groupe hires a marketing chief

Elizabeth Francis had been president of online health and beauty brand JustFabulous.

/ Technology

HTML5 mobile sites give apps a run for their money

It’s hard to have it all, says an IRCE speaker from ShopNBC.

/ Technology

JetBlue unveils redesigned e-commerce and m-commerce sites

New features aim to ease booking and provide richer information.

/ Technology

Arizona issues Amazon a sales tax bill for $53 million

The state says Amazon.com Inc. owes for nearly four years of uncollected tax.

/ E-Retailers

Former Ice.com executive will manage e-commerce for an e-retail startup

Pinny Gniwisch will be executive vice president of marketing at Sabi.

/ Marketing

Facebook’s average ad price increased 18% last year

And a new report finds that Facebook ad click growth increased 105% in Q4.

See All Headlines

/ Technology

JetBlue unveils redesigned e-commerce and m-commerce sites

New features aim to ease booking and provide richer information.

/ Technology

The Jackthreads.com app hits 65,000 downloads in its first week

20% of the merchant’s sales came through the mobile apps in the first week.

/ Technology

E-retail fraud rate hits a record low in 2011

But dollar losses grow as thieves steal more expensive items, CyberSource says.

/ Marketing

Staples creates an e-commerce site for tablet users

The site, which debuts next week, emphasizes visual navigation so consumers can avoid typing.

/ Technology

Home Depot fixes the dreaded ‘404 Error’

With its mobile home page back online, the retailer jumps up a performance index.

/ Technology

Expect more iPads in the hands of store associates

56.2% of retailers plan to use the tablets in their stores, Aruba Networks says.

/ Marketing

Tablets are driving retailers’ redesigns

More than 63% of merchants are considering redesigns so their sites render better on tablets.

See Mobile Headlines
From the current Issue
Social Science

Zak Stambor E-retailers start to solve the puzzle of how to measure the success of social marketing.

Overhaul Time

Bill Siwicki Mobile technology and smartphone owner expectations are evolving—design must keep up.

Talk Isn't Cheap

Paul Demery Online retailers get more out of live chat when they put more information in agents' ...

February Survey: Web Site Design And Usability

Kevin Woodward Retailers have mobile in mind as they embark upon e-commerce site redesigns.

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Quoteworthy start quote
One in five 'mobile price matchers' ultimately made their most recent purchase from an online store, rather than a physical location. end quote
Aaron Smith, senior research specialist, Pew Internet Project
Did You Know
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Ask the Experts

Q: How can e-retailers compete when their suppliers sell online?

We are a small business online. What do you think the future holds? The manufacturers and some wholesalers are now selling to the public. How can we compete? Pure Fishing, ...

Keri

A: Offer a unique voice, expert advice and personalized service.

We think it is both an opportunity and a challenge for the smaller retailers. There is a growing awareness and desire to shop with the smaller retailer if possible. However,  ...

Kerry Martin

Senior Consultant, FitForCommerce

Have a Question? Ask one of our experts... ask now. See Past Questions

IR Blog

FPO

Thad Rueter / Focus on Mobile Commerce

M-commerce threatens a male stereotype

Yes, men do ask for (store) directions, if they can do it in private.

FPO

Mark Brohan / E-Retailer Watch

Peeling back the onion on Amazon

Amazon is stingy with information about business development, but here are a few nuggets.

FPO

Kevin Woodward / Focus on Mobile Commerce

Do farmers compare prices via smartphones?

New demographics provide intriguing insights into the smartphone shopper.

FPO

Allison Enright / E-Commerce Observer

Marketing will make or break J.C. Penney

Ron Johnson’s plan for Penney's at least gives the retailer a focus.

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