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E-commerce jumps 15.4% in Q1

First quarter figures from the U.S. Commerce Department show that online shoppers spent more than $50 billion—the first time that online sales have been so high outside of holiday shopping seasons. Internet Retailer calculates that e-commerce accounted for 7.3% of all U.S. retail sales in Q1.

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/ Marketing

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The social network stands to raise at least $16 billion when it goes public Friday. 

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U.K e-commerce spending increases 10% in April

Gifts led the spending increase, but apparel sales lagged last month.

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Mattress retailer Sleep Number dreams up a new mobile site

With the swipe of a finger, consumers can see benefits of a Sleep Number bed.

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A customer service badge helps boost BabyAge.com’s conversion rate

The retailer tested the site with and without the badge to prove its worth.

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UPS MyChoice signs up 1 million consumers

Consumers can choose when and where to receive orders from retailers.

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Featured on 'Good Morning America', the retailer manages a rush of web orders.

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Japanese e-commerce company Rakuten invests in Pinterest

The image-sharing social network raises $100 million in a funding round.

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/ Technology

Mattress retailer Sleep Number dreams up a new mobile site

With the swipe of a finger, consumers can see benefits of a Sleep Number bed.

/ Technology

ScanLife bar code scans increase 160% in Q1 2012

5.2 million consumers worldwide scanned a 1-D or 2-D bar code, Scanbuy finds.

/ Technology

Facebook nabs the team behind photo-sharing social network Lightbox

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/ Technology

Google may team with mobile device makers to sell devices directly

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/ Technology

U.S. Postal Service gives 2-D bar codes its stamp of approval

The postal service is offering discounts to businesses that use 2-D codes in their mailings.

/ Technology

Tablets speed through traffic

They account for 4.3% of web traffic and will hit 10.4% in 2014, Adobe says.

/ Technology

Office Depot shows the greatest improvement among retailers on performance index

The merchant fixed a page delivery error from a previous week, Keynote finds.

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Don Davis IRCE 2012 reflects the reality of the web's growing role in retail.

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Don Davis Europe's economy is struggling, but some European retailers have discovered the secrets to success online.

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Quoteworthy start quote
For us the desktop is almost dead—mobile is everything. end quote
Steve Davis, president, Rue La La
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Ask the Experts

Q: Are there relatively inexpensive ways an online retailer can defend against denial of service attacks?

I have been an online retailer since 2003. Lately, there have been several DDOS (distributed denial of service) attacks on my site (not sure if it's the IP or the ...

Rita Perdue

A: Install an application firewall if you host your own site. If not, see if protection is covered by your contract.

If you host your own infrastructure consider installing an application firewall.  You should also contact your internet service provider and ask them to describe for-charge services that will detect denial ...

Tim Toews

Senior Consultant, FItForCommerce

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FPO

Bill Siwicki / Focus on Mobile Commerce

Toying around with QR codes

Toys ‘R’ Us shows how QR codes should be done.

FPO

Don Davis / E-Commerce Observer

A growing software vendor doubles down on e-commerce

NetSuite bids to become a viable option for midsized e-retailers.

FPO

Paul Demery /

More power to the carts

The lines are blurring among what might be called basic shopping cart technology systems and ...

FPO

Bill Siwicki / Focus on Mobile Commerce

Should sales on tablets count as m-commerce?

Retailers say yes. Some experts say no.

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