Congressmen search for answers from Google
Eight Congressmen sent a written inquiry to Google seeking information about the company’s revised privacy policy that the search giant announced this week.
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/ E-Retailers
E-retailer BeachMint raises $35 million in fundingThe company says it will add two more e-retail sites to its celebrity-backed subscription sites.
/ Marketing
For customer service, shoppers are going socialMore consumers are seeking help through online communities.
/ Marketing
Facebook and Washington State sue an affiliate advertising companyThe suits say Adscend Media tricks Facebook users into sharing personal information.
/ Technology
The biggest retailers are driving web pricesThe biggest e-retailers changed prices nearly 30 times more often than smaller rivals.
/ Marketing
Like this? How Facebook integration adds oomph to online retail marketingA Facebook Like campaign nearly doubles sales for one IRCE speaker.
/ Technology
Most retailers expect web sales to increase in 2012But a study also points to the many challenges e-retailers will face.
/ Technology
Many consumers worry about smartphone securityLosing possession of a phone ranks high, a survey finds.
/ Technology
It’s like a garage sale on a smartphoneConsumers now can sell unwanted items via the ShopSavvy app.
/ E-Retailers
Staples’ e-commerce pushThe retailer is opening an E-Commerce Innovation Center to build online shopping tools.
/ Technology
Smartphones and tablets best PCs in click-through ratesMobile paid search is heating up, a Marin Software report finds.
/ Marketing
E-retailers improve site navigationThe E-tailing Group also finds more focus on mobile and social commerce.
/ Technology
CVS soars 22 spots up mobile performance indexStreamlining redirection and fewer timeouts put it at No.1, Keynote says.
/ Technology
Amazon posts fastest December iPhone response timeAmazon’s m-commerce site led response time testing across three carriers.
/ Technology
The U.S. Postal Service raises ratesFirst Class Package Service now includes free delivery confirmation.
/ E-Retailers
Target takes aim at web-only retailersThe retail chain asks its suppliers to help defend against sales lost to e-retailers.
/ E-Retailers
Gilt loses two executives and lays off 10% of its workforceThe cuts focus on men’s apparel, localized deals and gourmet food retail units.
/ E-Retailers
Staples’ e-commerce pushThe retailer is opening an E-Commerce Innovation Center to build online shopping tools.
/ E-Retailers
J.C. Penney maps a new pathThe retailer will cut prices, reduce promotions and overhaul store design.
/ Technology
Mobile traffic hits 13% of total web traffic, study findsDevices using Apple’s iOS have a slight edge over Android.
/ Technology
Books, clothes and electronics are the most-shopped categories onlineAmong online apparel shoppers, 54% have researched or bought clothes in the past month.
Flash to some degree is becoming obsolete because Apple devices won’t run it and because of the rise of HTML5.
Tom Kraus, vice president of content and commerce, ShopNBC.com
Ask the Experts
Q: How can e-retailers compete when their suppliers sell online?
We are a small business online. What do you think the future holds? The manufacturers and some wholesalers are now selling to the public. How can we compete? Pure Fishing, ...
Keri
A: Offer a unique voice, expert advice and personalized service.
We think it is both an opportunity and a challenge for the smaller retailers. There is a growing awareness and desire to shop with the smaller retailer if possible. However, ...
Senior Consultant, FitForCommerce
IR Blog
Allison Enright / E-Commerce Observer
Marketing will make or break J.C. PenneyRon Johnson’s plan for Penney's at least gives the retailer a focus.
Bill Siwicki / Focus on Mobile Commerce
Happy birthday, dear iPadRetailers: Ignore tablets at your peril.
Don Davis / Internet Diary
SOPA's threat to e-retailThe anti-piracy bills could unleash new threats of litigation, the last thing e-retailers need.
Zak Stambor / Internet Diary
Google’s social network math is impressive, but fuzzyThe search giant offers a hazy view at how consumers are interacting on Google+.
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