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Congressmen search for answers from Google

Eight Congressmen sent a written inquiry to Google seeking information about the company’s revised privacy policy that the search giant announced this week.
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/ E-Retailers

Vistaprint’s revenue rises 28% in Q2

However, its profits fell nearly 7%.

/ E-Retailers

E-retailer BeachMint raises $35 million in funding

The company says it will add two more e-retail sites to its celebrity-backed subscription sites.

/ Marketing

For customer service, shoppers are going social

More consumers are seeking help through online communities.

/ Marketing

Facebook and Washington State sue an affiliate advertising company

The suits say Adscend Media tricks Facebook users into sharing personal information.

/ Technology

The biggest retailers are driving web prices

The biggest e-retailers changed prices nearly 30 times more often than smaller rivals.

/ Marketing

Like this? How Facebook integration adds oomph to online retail marketing

A Facebook Like campaign nearly doubles sales for one IRCE speaker.

/ Technology

Most retailers expect web sales to increase in 2012

But a study also points to the many challenges e-retailers will face.

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/ Technology

Many consumers worry about smartphone security

Losing possession of a phone ranks high, a survey finds.

/ Technology

It’s like a garage sale on a smartphone

Consumers now can sell unwanted items via the ShopSavvy app.

/ E-Retailers

Staples’ e-commerce push

The retailer is opening an E-Commerce Innovation Center to build online shopping tools.

/ Technology

Smartphones and tablets best PCs in click-through rates

Mobile paid search is heating up, a Marin Software report finds.

/ Marketing

E-retailers improve site navigation

The E-tailing Group also finds more focus on mobile and social commerce.

/ Technology

CVS soars 22 spots up mobile performance index

Streamlining redirection and fewer timeouts put it at No.1, Keynote says.

/ Technology

Amazon posts fastest December iPhone response time

Amazon’s m-commerce site led response time testing across three carriers.

See Mobile Headlines

/ Technology

The U.S. Postal Service raises rates

First Class Package Service now includes free delivery confirmation.

/ E-Retailers

Target takes aim at web-only retailers

The retail chain asks its suppliers to help defend against sales lost to e-retailers.

/ E-Retailers

Gilt loses two executives and lays off 10% of its workforce

The cuts focus on men’s apparel, localized deals and gourmet food retail units.

/ E-Retailers

Staples’ e-commerce push

The retailer is opening an E-Commerce Innovation Center to build online shopping tools.

/ E-Retailers

J.C. Penney maps a new path

The retailer will cut prices, reduce promotions and overhaul store design.

/ Technology

Mobile traffic hits 13% of total web traffic, study finds

Devices using Apple’s iOS have a slight edge over Android.

/ Technology

Books, clothes and electronics are the most-shopped categories online

Among online apparel shoppers, 54% have researched or bought clothes in the past month.

See All Headlines
From the current Issue
Standing Out From the Crowd

Don Davis Unique and innovative e-commerce site designs take center stage at the Internet Retailer Web Design ...

Platform For Change

Mark Brohan Flexible is in and rigid is out as retailers upgrade their e-commerce platforms.

iPad to the Rescue?

Bill Siwicki Tablets breathe new life into retail catalogs, but the evolution of catalogs is not over.

Have It Your Way

Allison Enright Delivery becomes a differentiator when shoppers can choose the time and place to receive a ...

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Given the legitimate concerns, it is imperative we take a step back to allow everyone to come together and find a reasonable solution. end quote
Sen. Orrin Hatch, R-Utah, in withdrawing his support for SOPA
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Ask the Experts

Q: How can e-retailers compete when their suppliers sell online?

We are a small business online. What do you think the future holds? The manufacturers and some wholesalers are now selling to the public. How can we compete? Pure Fishing, ...

Keri

A: Offer a unique voice, expert advice and personalized service.

We think it is both an opportunity and a challenge for the smaller retailers. There is a growing awareness and desire to shop with the smaller retailer if possible. However,  ...

Kerry Martin

Senior Consultant, FitForCommerce

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IR Blog

FPO

Allison Enright / E-Commerce Observer

Marketing will make or break J.C. Penney

Ron Johnson’s plan for Penney's at least gives the retailer a focus.

Posted 01/26/12

1:01 PM

1
FPO

Bill Siwicki / Focus on Mobile Commerce

Happy birthday, dear iPad

Retailers: Ignore tablets at your peril.

Posted 01/26/12

9:48 AM

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FPO

Don Davis / Internet Diary

SOPA's threat to e-retail

The anti-piracy bills could unleash new threats of litigation, the last thing e-retailers need.

Posted 01/20/12

3:31 PM

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FPO

Zak Stambor / Internet Diary

Google’s social network math is impressive, but fuzzy

The search giant offers a hazy view at how consumers are interacting on Google+.

Posted 01/20/12

2:38 PM

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